Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 400 NW Gilman Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
356 reviews
5 stars
78
4 stars
18
3 stars
8
2 stars
21
1 star
231
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
The post office is consistently reported as understaffed, leading to long wait times and inadequate service.
Customer Service
While some staff members are noted for being friendly and helpful, many reviews highlight rude or unhelpful interactions.
Efficiency Problems
Customers frequently experience slow service, with long lines and delays in processing packages and passport applications.
Lost Packages
There are numerous complaints about lost or misdelivered packages, contributing to customer frustration.
Facility Conditions
The post office is described as dirty and poorly maintained, with broken machines and inadequate supplies.
- KHKimberly Haynes-PetersonDec 18, 20255.0The Issaquah branch is doing such a good job this 2025 holiday season with so much volume. I was in and out in 20 minutes with 12 customers ahead of me. And service was swift and genial.
- EGEric GoldeDec 11, 20255.0I forget his name, but the guy was super speedy and nice. I explained my package never was delivered, gave him the tracking number and address and he found it under 30s. All the people seemed friendly dispite us being in a flood warning and roads nearby flooding.
- KDKing DotNov 26, 20251.0They stole my package and refused to pay the claim for the insured package. Issaquah office has the most incompetent staff I ever dealt with in a postal office. They don't have the basic knowledge of their internal rules. Avoid this place
- KCKaitlyn CNov 24, 20251.0I have been trying to call this post office about an urgent address issue and have called them 15 times. NO ONE has picked up any of the times that I have called. This is unacceptable.
- PCPhillip COct 23, 20251.0Hands down the worst post office you could ever deal with. The mailman delivers mail to wrong mailboxes (addresses). Leaves mailboxes open. Packages arrive smashed and broken. Even the office personnel are rude and act like they don’t know how to do their job, they are very little help and don’t go the extra mile. It’s safe to say there’s an issue. Figure it out!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 400 NW Gilman Blvd?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most can also take your passport photo. Be sure to complete and print your application form before applying.
Do I need an appointment for passport services at this Post Office?
Yes, most Post Offices offering passport services require you to schedule an appointment using the online scheduler. Limited walk-in hours may be available at select locations.
How much does it cost to have a passport photo taken here?
The current fee for a passport photo at USPS is $15.
How can I get a PO Box at this USPS location?
You can apply for a PO Box online or in person at the Post Office. Online, visit https://www.usps.com/manage/po-boxes.htm to search for availability and start the reservation.
Are PO Boxes at this Post Office accessible after hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this local Post Office for specific lobby access times.
What are the operating hours for the United States Postal Service at 400 NW Gilman Blvd?
The Post Office is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 3:00 PM, and closed on Sundays.
Which nearby legal services can I visit after stopping by the Post Office?
You can visit the Law Offices of Dan Samas and Big Smoke Legal Services, both located near the Post Office, for legal and accounting assistance.
Are there any nearby restaurants where I can dine after visiting the USPS?
Yes, nearby dining options include Maurya Indian Groceries and Restaurant, Mauryabiryani, Filos on Issaquah Creek (Greek cuisine), Jay-Berry's Gourmet Pizza & Pasta, Tiger Mountain Grill, and The Egg & Us for breakfast and brunch.
If I need medical services after visiting the Post Office, which nearby facilities are available?
Nearby medical and health services include Labcorp laboratories, ATI Physical Therapy, Miller Family Dermatology, 425 Oral, Maxillofacial, and Implant Surgery, Thrive Integrative Health, and Issaquah Vision optometrist.