Brand Certified
United States Postal Service
2.1(365 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
400 NW Gilman Blvd, Issaquah, WA
98027, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 400 NW Gilman Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
365 reviews
5 stars
80
4 stars
18
3 stars
8
2 stars
22
1 star
237
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some staff being friendly and helpful, while others are reported as rude and unprofessional.
Staffing Issues
Many reviews highlight chronic understaffing, leading to long wait times and inefficient service.
Service Availability
Customers frequently report issues with service availability, including canceled appointments and unresponsive staff.
Operational Efficiency
The post office is criticized for poor operational efficiency, with broken machines and inadequate support for customers.
- RMRex Maurer3 days ago1.0tried to talk with my local post office. Impossible need a federal duck stamp, but don’t wanna drive an hour round-trip if they’re out of stock talk to nothing but AI voices horrible service.
- LCLucrecia E. Choto6 days ago1.0Oof! Where to begin… I went to the Issaquah Post Office to get FBI fingerprints. They had signs everywhere touting this service. When I made it to the counter I was informed that “James” is the only one who is trained in the government issued iPad looking device that they use but that most of the time he can’t get it to work. So this person assisting me doesn’t know if I should come back or not because James is away for lunch and she doesn’t know where the supervisor is. She tells me to call later to see if James thinks he can get the machine to work or not but the number she gives me is the one I called that they don’t answer and why I drove there in the first place. I don’t know since when people aren’t cross trained in a customer facing position. Minimally they should have a sign that states finger print services closed from X to Y while James is at lunch and then train others how to use the iPad to actually provide this service. I mean what would they do if God forbid James were to quit?. I mean how hard can it be to train everyone who works there!? Don’t waste your time going to this post office unless you don’t have any other option. Why bother having a post office if every time one goes there they can’t provide basic services. I also had another issue with them recently. From now on I will just make the drive to Mercer Island and hope for better trained staff.
- EGErin GaesserFeb 25, 20265.0Eunju was amazing! She made the process of applying for our daughter’s passport very easy and enjoyable!
- DLDrew LackmanFeb 24, 20261.0Young man with long brown hair is the rudest customer service person I’ve ever encountered. He told me he doesn’t know how to use the self service machine.
- KKKareFeb 20, 20261.01 employee with a line to the door is absolutely ridiculous. on top of that, the drop box was full so other customers kept interrupting to ask where to put their packages. do better
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 400 NW Gilman Blvd?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most can also take your passport photo. Be sure to complete and print your application form before applying.
Do I need an appointment for passport services at this Post Office?
Yes, most Post Offices offering passport services require you to schedule an appointment using the online scheduler. Limited walk-in hours may be available at select locations.
How much does it cost to have a passport photo taken here?
The current fee for a passport photo at USPS is $15.
How can I get a PO Box at this USPS location?
You can apply for a PO Box online or in person at the Post Office. Online, visit https://www.usps.com/manage/po-boxes.htm to search for availability and start the reservation.
Are PO Boxes at this Post Office accessible after hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this local Post Office for specific lobby access times.
What are the operating hours for the United States Postal Service at 400 NW Gilman Blvd?
The Post Office is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 3:00 PM, and closed on Sundays.
Which nearby legal services can I visit after stopping by the Post Office?
You can visit the Law Offices of Dan Samas and Big Smoke Legal Services, both located near the Post Office, for legal and accounting assistance.
Are there any nearby restaurants where I can dine after visiting the USPS?
Yes, nearby dining options include Maurya Indian Groceries and Restaurant, Mauryabiryani, Filos on Issaquah Creek (Greek cuisine), Jay-Berry's Gourmet Pizza & Pasta, Tiger Mountain Grill, and The Egg & Us for breakfast and brunch.
If I need medical services after visiting the Post Office, which nearby facilities are available?
Nearby medical and health services include Labcorp laboratories, ATI Physical Therapy, Miller Family Dermatology, 425 Oral, Maxillofacial, and Implant Surgery, Thrive Integrative Health, and Issaquah Vision optometrist.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website