United States Postal Service

1.8
142 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 10102 224th St E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10102 224th St E, Graham, WA
98338, United States

Hours

Reviews

1.8
142 reviews
5 stars
22
4 stars
3
3 stars
6
2 stars
7
1 star
104

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported frequent misdeliveries, missing packages, and receiving mail intended for others.

Customer Service

Many reviews highlighted poor customer service, including rude staff interactions and difficulty reaching the post office by phone.

Operational Efficiency

Customers expressed frustration with long wait times, understaffing, and slow service during busy hours.

Inconsistent Service

While some customers had positive experiences with specific employees, overall service quality varied significantly, leading to dissatisfaction.

Facility Conditions

Several reviews mentioned the post office being poorly maintained and unclean.
  • LM
    Laura Marungo
    Oct 20, 2025
    1.0
    We are constantly receiving other people's mail, and when we brought it to their attention they just said oh your mail lady is on vacation, we'll talk to her but it's not her. Missing packages regularly, they don't put them in the locked box, when I call I get the same exuse, it missing because your regular lady is on vacation or it probably got stolen. Then they say, oh I feel bad for you. But don't do anything to rectify the issues.
  • MD
    Mackenzie Daschofsky
    Sep 24, 2025
    1.0
    We've been in Graham since 2009. There has not been a single week since that we didn't receive mail belonging to the person the next street over with the same house number, and vice versa. Multiple packages have also been misdelivered or lost, or they were marked delivered but never actually made it onto the mail truck - when we went in to ask about the missing packages, they suddenly produced them from the back. We have filed complaints before, but they have fallen on deaf ears. I'm tempted to get a PO box in a different city just to make sure I actually get my mail and packages on time.
  • CN
    Conner Nolan
    Jul 26, 2025
    1.0
    There post office stamps show that they are open 830- 12 on Saturday but nope crazy
  • DS
    Devyn Stevens
    Jul 22, 2025
    2.0
    It’s no wonder this office has a 1.8 star rating. They have had my package since 8:30am yesterday and can’t seem to deliver it 2 minutes down the road to my house. Like y’all suck, do better. You ruined my day and by the looks of these reviews a lot of other peoples too.
  • RR
    Ray
    Jul 14, 2025
    1.0
    They don’t know how to answer the damn phone

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.