United States Postal Service

1.8
145 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10102 224th St E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10102 224th St E, Graham, WA
98338, United States

Hours

Reviews

1.8
145 reviews
5 stars
23
4 stars
3
3 stars
6
2 stars
7
1 star
106

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported frequent misdeliveries, lost packages, and failure to deliver mail to the correct address.

Customer Service

Many reviews highlighted poor customer service, including rudeness from staff and difficulty in reaching the post office by phone.

Staff Competence

There were complaints about the incompetence of some employees, with several customers expressing frustration over the lack of accountability and poor handling of mail.

Long Wait Times

Customers frequently mentioned long lines and slow service at the post office, particularly during busy hours.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, the overall sentiment leaned heavily towards dissatisfaction with the service.
  • JM
    Jim Marshall
    Dec 5, 2025
    5.0
    The short girl with tats is an absolute baddie.
  • EP
    Emilia Paul
    Dec 2, 2025
    1.0
    Opened packages while in the possession of USPS but delivered without goods or money enclosed. No weekend hours. Pretty poor service overall.
  • LH
    Last of the Huntsmen
    Nov 29, 2025
    1.0
    USPS is usually pretty bad, but this one in Graham wins for being the worst.
  • LM
    Laura Marungo
    Oct 20, 2025
    1.0
    We are constantly receiving other people's mail, and when we brought it to their attention they just said oh your mail lady is on vacation, we'll talk to her but it's not her. Missing packages regularly, they don't put them in the locked box, when I call I get the same exuse, it missing because your regular lady is on vacation or it probably got stolen. Then they say, oh I feel bad for you. But don't do anything to rectify the issues.
  • MD
    Mackenzie Daschofsky
    Sep 24, 2025
    1.0
    We've been in Graham since 2009. There has not been a single week since that we didn't receive mail belonging to the person the next street over with the same house number, and vice versa. Multiple packages have also been misdelivered or lost, or they were marked delivered but never actually made it onto the mail truck - when we went in to ask about the missing packages, they suddenly produced them from the back. We have filed complaints before, but they have fallen on deaf ears. I'm tempted to get a PO box in a different city just to make sure I actually get my mail and packages on time.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.