Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.1
(158 reviews)

Business Details

3118 Judson St, Gig Harbor, WA
98335, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3118 Judson St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3118 Judson St, Gig Harbor, WA
98335, United States

Hours

Reviews

2.1
158 reviews
5 stars
33
4 stars
6
3 stars
6
2 stars
16
1 star
97

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with package deliveries, including misdeliveries, packages marked as delivered but not received, and lack of attempts to deliver.

Customer Service

While some reviews praised the friendliness of the counter staff, many customers expressed frustration with poor customer service, including unhelpfulness, rudeness, and inability to reach staff by phone.

Reliability

Customers frequently noted a lack of reliability in mail and package handling, with many experiencing lost mail, delayed deliveries, and issues with tracking.

Facility Conditions

The post office's physical condition was criticized, with comments about cleanliness, organization, and the need for updates to the facility.
  • JJ
    Jim
    Feb 7, 2026
    1.0
    Stop marking the place I'm staying at as vacent and give me my packages. I filled out a couple of the slips, and you keep doing this. It's a freaking shared mailbox with a package area. Stop being lazy or fire some people this is beyond silly. Im getting better service from ups and FedEx because they auctally deliver my stuff! The post service needs a reform or something drastic because it's garbage tier service. Im mad when it's the only option. Maybe 30% - 40% it gets stuff to me on time. I know this isn't going to fix the terrible service, but I feel better airing my frustration out and reducing the rating a bit, giving this one star.
  • PB
    Phil B.
    Dec 23, 2025
    5.0
    We love this Post Office. They are always helpful. We have all our mail and packages delivered there (we removed the mailbox at our house to prevent mail theft). Package deliveries always have a 24hr delay, same everywhere, so a delivery today is available the next day (except Sunday).
  • JS
    Jimmer Shine
    Dec 9, 2025
    5.0
    Nice folks! Don't be in a rush, people!
  • KS
    K Sage
    Nov 1, 2021
    1.0
    Package delivered to wrong mailbox, Gig Harbor post office keeps calling me to tell it was delivered correctly and it wasn't. I'm trying repeatedly to call them back to explain that my mailbox is just north of the mailbox they say they delivered my package to. No one answers the phone and I can't leave a message. Phone rings and rings and then hangs up.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others