Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3118 Judson St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
154 reviews
5 stars
29
4 stars
6
3 stars
6
2 stars
16
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including unhelpful staff and difficulty reaching anyone by phone.
Delivery Issues
Numerous complaints about packages not being delivered, misdelivered, or marked as delivered when they were not.
Friendly Staff
Some reviews highlighted friendly and helpful staff at the counter, providing good service when customers visit in person.
Reliability Concerns
Customers expressed frustration over the reliability of mail and package delivery, with frequent reports of lost or delayed items.
Facility Conditions
The post office's physical condition was noted as needing improvement, with comments on cleanliness and organization.
- BMBob MaynardAug 19, 20252.0They don't answer their phone. They don't deliver held mail when they said they would. Poor customer service.
- SASteve AinslieAug 8, 20254.0I had package delivered to wrong place, which wasn't great, but the counter folks were able to track it down, and had a driver hand it to me. The man at the counter even offered to get it when he got off work, then the driver was found. EXCELLENT COUNTER PERSONNEL.
- RRRowdyJul 18, 20251.0They don't even try to deliver packages they just leave a note so you can pick it up your self then they talk to you like you're stupid when go to pick it up.
- RORachel Vega OldhamJul 1, 20251.0When a package is sent via Gig Harbor USPS they are never ever delivered. They never knock on the door to attempt to contact or deliver. It’s like they’re too lazy to get out of the van. I always have to hunt for my packages, sometimes waiting additional days until my package has returned to the center. I always have to go in to the post office location and pick it up and god forbid I am busy traveling for work and cannot pick it up during their open hours in the timeframe they give me and then the package gets returned even though I have someone housesitting to ensure my mail gets to me. I have waited at home for important packages like prescriptions and I always get their little card saying they attempted or that there was no where secure or that no one was home. I have waited at the door, I have secure spaces to leave packages. I and my family have spoken to workers at the office and have been told it is because of Covid that they do not knock at the door, but I moved from Seattle a year ago to be closer to family and Seattle USPS always delivered to my door or at the very least attempted to make contact. Very rarely did I have to hunt my packages down the way I do here in Gig Harbor. I travel a lot for work and have had to order my prescriptions to friends or family addresses to ensure delivery. Every other delivery service delivers to my home without any issue. Avoid this USPS at all costs.
- CVCalvin VJun 23, 20251.0Driver took my package back to their facility falsely claiming I changed addresses when I didn't..
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service branch located in Gig Harbor?
The USPS branch is located at 3118 Judson St, Gig Harbor, WA 98335.
What are the operating hours of this USPS location?
The USPS at 3118 Judson St is open Monday to Friday from 9:00 AM to 5:30 PM, Saturday from 10:30 AM to 2:30 PM, and closed on Sundays.
Can I apply for a passport at this USPS office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. You need to print and complete the passport application form before visiting.
Do I need an appointment for passport services at this Post Office?
Most passport services at this location require an appointment via the online scheduler. Limited passport walk-in hours may also be available.
Does this USPS take passport photos?
Yes, passport photo services are available by appointment at this location.
What are the options for getting a PO Box at this branch?
You can apply for a PO Box online or in person. Online applications can be started at the USPS website, and you must bring appropriate ID when completing setup at the Post Office.
Are there 24/7 access PO Boxes available at this USPS?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with the local Post Office.
Is there a nearby photography studio where I could get additional photo services?
Yes, Clickery Photography and Moss & Mint Photography are near the USPS branch, offering session and event photography services.
Where can I find nearby dining options after visiting the Post Office?
Nearby dining options include Mizu Japanese Steak House and Sushi Restaurant, Judson St Cafe, B's Bagels & Butters, and Tokyo Teriyaki.
Are there any nearby beauty salons or spas I can visit after USPS?
Yes, nearby beauty and spa services include Hair Gallery, Marina Bay Salon and Spa, Harbor Barber, Lash Nirvana, and Facial Cove.