Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5703 4th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
125 reviews
5 stars
22
4 stars
6
3 stars
7
2 stars
4
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with some employees displaying a bad attitude.
Delivery Issues
Frequent complaints about packages being lost, misdelivered, or not delivered at all, with some customers waiting weeks for their mail.
Inconsistency
Service quality varies greatly, with some customers praising helpful staff while others describe long wait times and poor service.
Management Problems
Customers expressed frustration with management's lack of accountability and responsiveness to issues.
Overall Satisfaction
Overall, the post office received a significant number of negative reviews, indicating widespread dissatisfaction among customers.
- AHAlissa HarrisOct 6, 20251.0This is by far some of the worst customer experience I have received. Open up a PO box because my residence doesn't get mail. Packages get rejected so I dont understand why I'm paying for this. The packages that do make it through end up getting sent back to the sender not even 24 hours later. Im to the point where I'm just having everything mailed to my friends house. This is behind ridiculous. And Joe needs to check his attitude. If you hate your job that much, just quit. Everyone who works here is beyond incompetent.
- SHSusan HoffmanSep 25, 20251.0So ......EXACTLY 1 MONTH LATER It ARRIVED...SEE PHOTOS ....Grrrrrrrrrrrrrrrrrrrrrrrr....YEAH....BEAT TO SHIT!!!!! I AM SOOOOOO MAD.....DONT USE THIS POST OFFICE YOU WILL TRULY BE SORRY..... WOW...PACKAGE GOING FROM FERNDALE WA TO NAPA CA....CAN ANYONE TAKE A WILD GUESS TO WHERE IT IS NOW????...SENT OUT SEPT 15TH, WENT TO KENT WA., WAS THERE FOR 14 DAYS THEN WENT TO HAWAAII ARRIVED ON SEPT 29TH AND IT IS NOW OCT 10TH AND IS STILL IN HAWAAII AFTER 12 DAYS SITTING THERE AND HASNT MOVED...YEP THEIR INCOMPETENCY JUST FLOORS ME.....STAY TUNED....FOR MORE OF THEIR UNRELIABLE RIDICULAS STUPIDITY!!!................FIND MY PACKAGE!!!!!!! HEADS UP TO EVERYONE....VERY, VERY, IMPORTANT!!!! DO NOT SEND PACKAGES TILL AFTER THE NEW YEAR.. THEY ARE NOT BEING HONEST WITH PEOPLE. THEY ARE REVAMPING EVERYTHING AND YOUR PACKAGES WILL BE STUCK IN LIMBO FOR WEEKS!!! I ASKED THE LADY WHY THEY DIDNT TELL ME WHEN I SENT MY PACKAGE, "HER REPLY WAS THEY ARE NOT SUPPOSE TO TELL YOU THAT" I WAS BLOWN AWAY....SO MY PACKAGE WASNT IMPORTANT TO THEM.... THEY ARE ALL ABOUT THE $$ AND NOTHING ELSE MATTERS. GO UPS EVEN IF YOU HAVE TO PAY EXTRA OTHERWISE...SAY GOODBYE TO YOUR PACKAGE...THEY MIGHT GET IT BY THE FOLLOWING CHRISTMAS....MIGHT IS THE KEY WORD!!!
- WWWonderplanSep 7, 20251.0When I moved to ferndale, I quickly understood why the ferndale post office was voted one of the worst post offices in all of washington state. Thank god Amazon extended their route up to Ferndale because now I actually get my packages. They used to mark packages as being delivered when they never delivered them. I used to have to call, THEN they would come back and deliver the package.
- GLGary LindsayJun 12, 20253.0An average of 5 stars and zero stars based only on answering the phone quickly the first time I called them June 12, 2025 and giving me friendly and accurate information that was unfortunately not clearly provided on the USPS rates website, then about ten minutes later not answering a second call within about 90 seconds of phone ringing.
- KEKashia EspedillaDec 21, 20231.0Mail person has on multiple occasions "held" packages that could easily fit in mailbox causing me to have to drive to pickup at USPS, where the staff are slow and rude to customers. I also frequently have to deliver my neighbors packages that the USPS always seems to dump at my address. This has been going on the past 3 years now.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service on 5703 4th Ave in Ferndale?
You can send mail, ship packages, purchase money orders, use Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications. Most locations also take passport photos; be sure to complete and print your passport application before applying.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment using the online scheduler. Limited passport walk-in hours are available at select locations.
What are the operating hours of this United States Postal Service location?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
How can I get a PO Box at this Post Office, and what are the costs?
You can apply for a PO Box online or in person, bringing two valid IDs and your application. Prices vary by location; check online by entering your ZIP code for current pricing.
Is 24/7 access to PO Boxes available at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with this local Post Office for specific lobby hours.
What nearby places can I visit after my trip to the Post Office at 5703 4th Ave?
You can visit Ferndale City Hall, the Ferndale Library, or enjoy a smoothie at Emy’s Nutrition Club, all conveniently located nearby.
Are there nearby convenience stores where I can grab snacks near the Post Office?
Yes, 7-Eleven and Ferndale Mini Market are nearby convenience stores where you can purchase snacks, drinks, and other essentials.
Can I get passport photos taken near this Post Office?
Yes, nearby professional photography services like Afton Lewis Photography and Northwest Creative Photography can assist with passport photos.
Is there a gas station nearby if I need to fuel my car after visiting the Post Office?
Yes, Shell, 7-Eleven, and Ferndale Mini Market all offer gas station services close to the Post Office for your convenience.