Certified by United States Postal Service • Mar 01, 2026
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Visit your local Post Office™ at 5703 4th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
128 reviews
5 stars
23
4 stars
6
3 stars
7
2 stars
5
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several mentioning a specific employee named Joe as having a bad attitude.
Delivery Issues
Numerous complaints about packages being marked as delivered but not arriving, as well as frequent misdeliveries and lost mail.
Long Wait Times
Customers frequently experienced long wait times both in line at the post office and when trying to reach the office by phone.
Inconsistent Service
Service quality varied significantly, with some customers praising helpful staff while others described the service as unprofessional and incompetent.
JA
Jazmine Anderson
Feb 7, 2026
5.0
Kudos to the semi drivers who have to dock here lol im currently in (one of) the box truck(s) waiting to dock lol another box truck in the turn lane waiting for the dock before I got here so ill let him in first but, sometimes its enough of a pain docking a 26ft truck here and yet these guys knock it out. For them to dock here is like my truck docking at the Post Office in Leavenworth lol crazy. Drive Safe...I do enjoy unloading here I dont mind waiting it's a good spot
AS
April Stewart
Dec 12, 2025
1.0
Yeah, not worth it to go here. They've always been rude and unhelpful every time I've went, at this point, I just drive to Bellingham or Deming to mail anything.
HK
Hannah Kyselica
Dec 10, 2025
2.0
I really don't like Ferndale USPS. If I can send my husband to deal with issues, I do in an effort to decrease the risk of me being unkind to whatever poor soul happens to be working the counter.
I have had many issues with package delivery. Marked as "Delivered" but shows up a week later or not at all. No attempt to deliver and the slip indicates "Business Closed" or "Unable to Deliver". I live on a private road of 7 houses, no business nearby and never a problem with road access.
The employees aren't very friendly. It's a joke to request feedback about customer service when Joe is standing there watching me. I'm afraid that if I indicate my true opinion, my mail will get "lost".
After dealing with Ferndale USPS, I really do understand why people despise them so much.
AH
Alissa Harris
Oct 6, 2025
1.0
This is by far some of the worst customer experience I have received. Open up a PO box because my residence doesn't get mail. Packages get rejected so I dont understand why I'm paying for this. The packages that do make it through end up getting sent back to the sender not even 24 hours later. Im to the point where I'm just having everything mailed to my friends house.
This is behind ridiculous. And Joe needs to check his attitude. If you hate your job that much, just quit. Everyone who works here is beyond incompetent.
SH
Susan Hoffman
Sep 25, 2025
1.0
So ......EXACTLY 1 MONTH LATER It ARRIVED...SEE PHOTOS ....Grrrrrrrrrrrrrrrrrrrrrrrr....YEAH....BEAT TO SHIT!!!!!
I AM SOOOOOO MAD.....DONT USE THIS POST OFFICE YOU WILL TRULY BE SORRY.....
WOW...PACKAGE GOING FROM FERNDALE WA TO NAPA CA....CAN ANYONE TAKE A WILD GUESS TO WHERE IT IS NOW????...SENT OUT SEPT 15TH, WENT TO KENT WA., WAS THERE FOR 14 DAYS THEN WENT TO HAWAAII ARRIVED ON SEPT 29TH AND IT IS NOW OCT 10TH AND IS STILL IN HAWAAII AFTER 12 DAYS SITTING THERE AND HASNT MOVED...YEP THEIR INCOMPETENCY JUST FLOORS ME.....STAY TUNED....FOR MORE OF THEIR UNRELIABLE RIDICULAS STUPIDITY!!!................FIND MY PACKAGE!!!!!!!
HEADS UP TO EVERYONE....VERY, VERY, IMPORTANT!!!!
DO NOT SEND PACKAGES TILL AFTER THE NEW YEAR.. THEY ARE NOT BEING HONEST WITH PEOPLE. THEY ARE REVAMPING EVERYTHING AND YOUR PACKAGES WILL BE STUCK IN LIMBO FOR WEEKS!!! I ASKED THE LADY WHY THEY DIDNT TELL ME WHEN I SENT MY PACKAGE, "HER REPLY WAS THEY ARE NOT SUPPOSE TO TELL YOU THAT" I WAS BLOWN AWAY....SO MY PACKAGE WASNT IMPORTANT TO THEM.... THEY ARE ALL ABOUT THE $$ AND NOTHING ELSE MATTERS. GO UPS EVEN IF YOU HAVE TO PAY EXTRA OTHERWISE...SAY GOODBYE TO YOUR PACKAGE...THEY MIGHT GET IT BY THE FOLLOWING CHRISTMAS....MIGHT IS THE KEY WORD!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service on 5703 4th Ave in Ferndale?
You can send mail, ship packages, purchase money orders, use Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications. Most locations also take passport photos; be sure to complete and print your passport application before applying.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment using the online scheduler. Limited passport walk-in hours are available at select locations.
What are the operating hours of this United States Postal Service location?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
How can I get a PO Box at this Post Office, and what are the costs?
You can apply for a PO Box online or in person, bringing two valid IDs and your application. Prices vary by location; check online by entering your ZIP code for current pricing.
Is 24/7 access to PO Boxes available at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with this local Post Office for specific lobby hours.
What nearby places can I visit after my trip to the Post Office at 5703 4th Ave?
You can visit Ferndale City Hall, the Ferndale Library, or enjoy a smoothie at Emy’s Nutrition Club, all conveniently located nearby.
Are there nearby convenience stores where I can grab snacks near the Post Office?
Yes, 7-Eleven and Ferndale Mini Market are nearby convenience stores where you can purchase snacks, drinks, and other essentials.
Can I get passport photos taken near this Post Office?
Yes, nearby professional photography services like Afton Lewis Photography and Northwest Creative Photography can assist with passport photos.
Is there a gas station nearby if I need to fuel my car after visiting the Post Office?
Yes, Shell, 7-Eleven, and Ferndale Mini Market all offer gas station services close to the Post Office for your convenience.
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