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United States Postal Service

2.0
(128 reviews)

Business Details

5703 4th Ave, Ferndale, WA
98248, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5703 4th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5703 4th Ave, Ferndale, WA
98248, United States

Hours

Reviews

2.0
128 reviews
5 stars
23
4 stars
6
3 stars
7
2 stars
5
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several mentioning a specific employee named Joe as having a bad attitude.

Delivery Issues

Numerous complaints about packages being marked as delivered but not arriving, as well as frequent misdeliveries and lost mail.

Long Wait Times

Customers frequently experienced long wait times both in line at the post office and when trying to reach the office by phone.

Inconsistent Service

Service quality varied significantly, with some customers praising helpful staff while others described the service as unprofessional and incompetent.
  • JA
    Jazmine Anderson
    Feb 7, 2026
    5.0
    Kudos to the semi drivers who have to dock here lol im currently in (one of) the box truck(s) waiting to dock lol another box truck in the turn lane waiting for the dock before I got here so ill let him in first but, sometimes its enough of a pain docking a 26ft truck here and yet these guys knock it out. For them to dock here is like my truck docking at the Post Office in Leavenworth lol crazy. Drive Safe...I do enjoy unloading here I dont mind waiting it's a good spot
  • AS
    April Stewart
    Dec 12, 2025
    1.0
    Yeah, not worth it to go here. They've always been rude and unhelpful every time I've went, at this point, I just drive to Bellingham or Deming to mail anything.
  • HK
    Hannah Kyselica
    Dec 10, 2025
    2.0
    I really don't like Ferndale USPS. If I can send my husband to deal with issues, I do in an effort to decrease the risk of me being unkind to whatever poor soul happens to be working the counter. I have had many issues with package delivery. Marked as "Delivered" but shows up a week later or not at all. No attempt to deliver and the slip indicates "Business Closed" or "Unable to Deliver". I live on a private road of 7 houses, no business nearby and never a problem with road access. The employees aren't very friendly. It's a joke to request feedback about customer service when Joe is standing there watching me. I'm afraid that if I indicate my true opinion, my mail will get "lost". After dealing with Ferndale USPS, I really do understand why people despise them so much.
  • AH
    Alissa Harris
    Oct 6, 2025
    1.0
    This is by far some of the worst customer experience I have received. Open up a PO box because my residence doesn't get mail. Packages get rejected so I dont understand why I'm paying for this. The packages that do make it through end up getting sent back to the sender not even 24 hours later. Im to the point where I'm just having everything mailed to my friends house. This is behind ridiculous. And Joe needs to check his attitude. If you hate your job that much, just quit. Everyone who works here is beyond incompetent.
  • SH
    Susan Hoffman
    Sep 25, 2025
    1.0
    So ......EXACTLY 1 MONTH LATER It ARRIVED...SEE PHOTOS ....Grrrrrrrrrrrrrrrrrrrrrrrr....YEAH....BEAT TO SHIT!!!!! I AM SOOOOOO MAD.....DONT USE THIS POST OFFICE YOU WILL TRULY BE SORRY..... WOW...PACKAGE GOING FROM FERNDALE WA TO NAPA CA....CAN ANYONE TAKE A WILD GUESS TO WHERE IT IS NOW????...SENT OUT SEPT 15TH, WENT TO KENT WA., WAS THERE FOR 14 DAYS THEN WENT TO HAWAAII ARRIVED ON SEPT 29TH AND IT IS NOW OCT 10TH AND IS STILL IN HAWAAII AFTER 12 DAYS SITTING THERE AND HASNT MOVED...YEP THEIR INCOMPETENCY JUST FLOORS ME.....STAY TUNED....FOR MORE OF THEIR UNRELIABLE RIDICULAS STUPIDITY!!!................FIND MY PACKAGE!!!!!!! HEADS UP TO EVERYONE....VERY, VERY, IMPORTANT!!!! DO NOT SEND PACKAGES TILL AFTER THE NEW YEAR.. THEY ARE NOT BEING HONEST WITH PEOPLE. THEY ARE REVAMPING EVERYTHING AND YOUR PACKAGES WILL BE STUCK IN LIMBO FOR WEEKS!!! I ASKED THE LADY WHY THEY DIDNT TELL ME WHEN I SENT MY PACKAGE, "HER REPLY WAS THEY ARE NOT SUPPOSE TO TELL YOU THAT" I WAS BLOWN AWAY....SO MY PACKAGE WASNT IMPORTANT TO THEM.... THEY ARE ALL ABOUT THE $$ AND NOTHING ELSE MATTERS. GO UPS EVEN IF YOU HAVE TO PAY EXTRA OTHERWISE...SAY GOODBYE TO YOUR PACKAGE...THEY MIGHT GET IT BY THE FOLLOWING CHRISTMAS....MIGHT IS THE KEY WORD!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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