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Brand Certified

United States Postal Service

2.7
(292 reviews)

Business Details

3102 Hoyt Ave, Everett, WA
98201, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3102 Hoyt Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3102 Hoyt Ave, Everett, WA
98201, United States

Hours

Reviews

2.7
292 reviews
5 stars
92
4 stars
26
3 stars
13
2 stars
13
1 star
148

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and dismissive.

Delivery Issues

Numerous complaints about misdelivered or lost packages, with some customers expressing frustration over the lack of accountability from staff.

Wait Times

Customers frequently mention long wait times and crowded conditions at the post office, leading to dissatisfaction with the efficiency of service.

Passport Services

Experiences with passport services vary widely; some customers report excellent service, while others describe rude staff and poor handling of applications.

Management Concerns

Several reviews indicate issues with management and staffing, suggesting a need for better training and more personnel to handle customer needs.
  • JC
    John Couturie
    1 day ago
    2.0
    Three important documents have been mailed to me which I never received.
  • CP
    Chris P
    Feb 18, 2026
    5.0
    Had no issue with my visit today. Line was moving fast. Manny was very friendly and got my mail box keys without any issue.
  • JS
    Jena Strobel
    Feb 14, 2026
    5.0
    Wait times can vary, depending on day, time of day & if around a holiday. BUT I've NEVER had an issue there. Staff, for the most part are cheerful n helpful. Convenient location.
  • TT
    Tara
    Jan 29, 2026
    1.0
    If i could give 0 stars I would. I moved to lynnwood apartments and for whatever reason my mail comes out of this post office. I moved in October and like clockwork every month I have had nothing but issues with drivers from here. First they falsified information claiming they attempt to deliver when they don't, or saying they put packages into lockers when they randomly leave them on the floor. I am beyong irriated, frustrated and disappointed that you employ such careless and unprofessional individuals. How can you justify my mail people constantly lying about my packages and do absolutely NOTHING about it? Absolutely ridiculous and if i could not have mail delivered from here I'd take that option is a heartbeat. I will be speaking to a manager about this issue in person since my SERVERAL complaints have gone unheard and have yet to be fixed. Get your people in line and tell them to do the job they're paid yo do and to STOP LYING AND FALSIFYING INFORMATION REGARDING MY MAIL. I will also be contacting the postal regulatory commission about this specific location if these issues continue.
  • KW
    Kimberly Williams
    Jan 24, 2026
    1.0
    Put me on hold for over 20 minutes just to look up my tracking number and they about to close not happy why my mail got forwarded when I get mail at my place

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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