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Brand Certified

United States Postal Service

2.0
(220 reviews)

Business Details

100 E 3rd Ave, Ellensburg, WA
98926, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 100 E 3rd Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
100 E 3rd Ave, Ellensburg, WA
98926, United States

Hours

Reviews

2.0
220 reviews
5 stars
42
4 stars
6
3 stars
6
2 stars
13
1 star
153

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with package deliveries, including packages marked as delivered but not received, and frequent misdeliveries.

Customer Service

While some staff members were praised for their friendliness and helpfulness, many reviews highlighted poor customer service, particularly regarding phone support and issue resolution.

Long Wait Times

Customers frequently mentioned long wait times both in-store and for phone support, leading to frustration and dissatisfaction.

Inconsistent Performance

The quality of service appeared to vary significantly, with some customers having positive experiences while others faced repeated issues.
  • SS
    Stephen Stengel
    Jan 15, 2026
    5.0
    Seems fine to me.
  • KS
    Kynzie Shearer
    Dec 23, 2025
    5.0
    My package came speedy fast. Thank you guys! Merry Christmas!
  • CC
    Camille
    Dec 6, 2025
    3.0
    At least it's beautiful!
  • PS
    Parker's Spectrum
    Nov 20, 2025
    5.0
    Great service from friendly employees.
  • MO
    Melissa Overturf
    Nov 19, 2025
    5.0
    I had a wonderful experience with Star. She handled my missing mail very politely and got to the bottom of it and kept me informed every step of the way until it was resolved.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
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  • Phone number
  • Official website
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