United States Postal Service

2.3
61 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 130 2nd Ave N to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
130 2nd Ave N, Edmonds, WA
98020, United States

Hours

Reviews

2.3
61 reviews
5 stars
17
4 stars
2
3 stars
2
2 stars
4
1 star
36
  • KL
    Katie Leute
    Dec 12, 2025
    2.0
    Short red headed post office worker (Kim, I think) needs to be fired. Horrible personality, is rude and belittles people for asking basic questions that any customer has a right to ask, and treats you in general like you’re an idiot. One of the most miserable people I’ve had the displeasure to encounter. The other employees are helpful and try hard to make up for her lack of respect when they’re around. If she’s the only person available, do yourself a favor and come back another time, or tell her you’ll wait for the other employees to be available to help you. She’s about as helpful as a rash.
  • BG
    Brittany Gustafson
    Dec 9, 2025
    1.0
    I stopped by to ship a package and needed a different pen to write on a bubble mailer. After letting several people go ahead of me while I tried to manage it, I noticed a pen on the desk and politely asked the employee for one. She laughed and said, “Nobody has ever had problems writing on the bubble envelopes,” and refused to hand it to me. I reached for the pen myself so I could finish addressing the package. When I returned to the counter to pay, she gave me attitude when I selected that my package was fragile—an important detail since it contained jewelry. This kind of interaction is disappointing, especially in a customer-facing role. It seems I’m not the only one who has experienced issues here, and I believe it’s something worth addressing.
  • RW
    Rosalie W.
    Nov 22, 2025
    2.0
    I'll give this one two stars ONLY because I have talked to other employees here who were genuinely kind and helpful...however, my view of this office will unfortunately be marked by my interaction with the (apparently infamous) shorter red-headed woman working inside. Today I had to stop inside and mail some things certified. I came up to the counter and told her. She starts our conversation off with "Did you do it right?" then looked at my envelopes and said "No, you didn't." I fixed my mistake but couldn't help feeling really bothered the whole time. Mind you, this was after she dismissed a lady who needed help finding a form. After my lovely interaction, I then saw her basically toss a woman's package around and (sarcastically, I hope) complain loudly about "what terrible customers" she has when a man asked her help with picking out stamps. Clearly, this woman is a problem. She's curt, aggressive, and makes people feel bad for simply asking questions. If you go to this post office, be warned!
  • ZR
    Zach & Anika Van Ry
    Nov 13, 2025
    5.0
    Best post office ever!
  • HH
    Haile
    Oct 21, 2025
    1.0
    Absolute worst customer service. The short red head woman is absolutely so rude and disgusting. She treats the costumers like trash and gives off the worst attitude ever. I’m currently shaking of anxiety from this interaction. Absolutely absurd..

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.