United States Postal Service

2.2
245 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 17300 SE 270th Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
17300 SE 270th Pl, Covington, WA
98042, United States

Hours

Reviews

2.2
245 reviews
5 stars
61
4 stars
9
3 stars
8
2 stars
4
1 star
163

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude and unhelpful behavior from staff, with several specific complaints about individual employees.

Service Efficiency

Customers frequently mentioned long wait times and slow service, particularly during busy hours, leading to frustration.

Package Delivery Issues

Numerous reviews highlighted problems with package delivery, including misdelivered items and packages marked as delivered but not received.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism, particularly in passport services.

Facility Conditions

The post office was described as often crowded and disorganized, with complaints about cleanliness and the need for better staffing.
  • TK
    tarbin kumar
    Aug 25, 2025
    1.0
    Staff not want work just time pass people standing in line 25 minutes no body care just talking and rude behavior may be now time give uses in private hands
  • LG
    Lynnette G
    Aug 16, 2025
    5.0
    Staff here are helpful and kind this location is also clean and well organized. I’m happy to do business here! Also great parking.
  • JW
    Jane Wren
    Jun 17, 2025
    4.0
    The staff here are terrific, patient, and humorous! They work as quickly as they can, but don't make you feel rushed. They put up with a lot of rude people with patience and professionalism.
  • SM
    SUSAN MILLS
    Jun 11, 2025
    5.0
    So helpful with passport situation. In,out 10 minutes. Yay
  • KS
    kristina soltys
    Apr 2, 2015
    1.0
    Absolutely rude. Hung up on me mid sentence.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.