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Brand Certified

United States Postal Service

2.2
(252 reviews)

Business Details

17300 SE 270th Pl, Covington, WA
98042, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 17300 SE 270th Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
17300 SE 270th Pl, Covington, WA
98042, United States

Hours

Reviews

2.2
252 reviews
5 stars
63
4 stars
11
3 stars
8
2 stars
4
1 star
166

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.

Delivery Issues

Numerous reviews highlighted problems with mail delivery, including packages marked as delivered but not received.

Wait Times

Customers frequently mentioned long wait times and slow service, particularly during busy hours.

Mixed Experiences

While some customers praised specific employees for their helpfulness, overall sentiment about staff performance was largely negative.
  • MW
    Matt Wilson
    Feb 14, 2026
    1.0
    I don’t know whats going on with this location but anytime you drop anything off, it takes over a week for tracking to update. Really terrible usps office.
  • SM
    S M
    Jan 20, 2026
    1.0
    Very unpleasant experience at this post office due to an employee named DONA. She was rude and unhelpful from the moment I approached the counter. Simple questions were met with attitude instead of assistance, which made the visit unnecessarily stressful. Customer service should be respectful and professional, and this was far from it. I hope management addresses her horrible behavior.
  • TD
    T D
    Dec 24, 2025
    1.0
    Always getting someone else's mail in my box drivers these days are soooooo lazy
  • CM
    Christina Mason
    Dec 17, 2025
    4.0
    Please install at least one more self service station. High traffic during peak times would be so much easier!!
  • SM
    Sebastian Moscol
    Dec 5, 2025
    5.0
    Absolute stellar customer service after i had an issue with my passport application, Dona was very sweet and helpful and did great work for me, everyone else working there that same day was also very welcoming

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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