Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6080 in Covington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located Between Red Robin & Starbucks.
Details
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
2.8
111 reviews
5 stars
48
4 stars
2
3 stars1
2 stars
5
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising individual employees for excellent service while others report rude and dismissive behavior from staff.
Staffing Issues
Many reviews mention chronic understaffing leading to long wait times and poor service experiences.
Accountability
Customers express frustration over lost packages and lack of accountability from the store regarding shipping issues.
Cleanliness and Organization
The store is generally described as clean and organized, but some customers noted issues with the self-service kiosks and overall efficiency.
Timeliness
Numerous complaints about the store not opening on time and slow service during busy periods.
- RCRashawna CopleyJan 5, 20261.0Store ain’t ever opened on time- sometimes nobody even shows up at all. I’ve sat in the parking lot watching so many people trying to drop packages off.
- JKJerry KaczkaDec 23, 20255.0Open on Sundays. Clean well organized store with speedy service.
- MBMellissa BurgyDec 15, 20251.0This store is the worst UPS location of them all! Customer service is horrid, the employees hate their lives here and it shows! Avoid at all cost!
- RRRobyn RepennDec 2, 20251.0I made the mistake of shipping sentimental hurricane lamps to my sister. Paid over $200.00 in shipping. Not only were my lamps lost and never made it to their destination, but UPS would not refund my shipping cost. So they lost my lamps and had no accountability for it at all. I will never use them again, and I wouldn’t recommend using them for anything. Major fail on their part.
- PBpatrick BNov 5, 20251.0I paid $20 to have a signature required package rerouted to this store to then be told I can’t pick it up even though it’s at the store because their software is down
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Covington offer?
The UPS Store #6080 in Covington offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the business hours of The UPS Store in Covington?
The UPS Store is open Monday through Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Where is The UPS Store in Covington located?
The UPS Store is located at 27177 185th Ave, Ste 111, Covington, WA 98042, US, between Red Robin and Starbucks.
Does The UPS Store accept credit card payments?
Yes, The UPS Store accepts American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, Samsung Pay, and cash.
Is The UPS Store locally owned?
Yes, The UPS Store #6080 in Covington is locally owned and operated.
Does The UPS Store offer mailbox rental services?
Yes, The UPS Store provides mailbox rental services for all your mail and packages.
Are notary services available at The UPS Store?
Yes, notary services are available at The UPS Store in Covington.
Can I visit a nearby restaurant or coffee shop before or after visiting The UPS Store?
Yes, The UPS Store is conveniently located between Red Robin Gourmet Burgers, a popular American restaurant, and Starbucks, a well-known coffee shop, making it easy to grab a meal or coffee before or after your visit.
Are there any shredding services near The UPS Store in Covington?
Yes, Shred Nations offers professional shredding services nearby, which can complement the shredding options at The UPS Store.
What other local businesses are near The UPS Store that might interest customers?
Nearby businesses include USA Garden Care for landscaping services, Wild Birds Unlimited hobby and pet store, and U-Top It frozen yoghurt shop, providing a variety of shopping and leisure options around The UPS Store.