United States Postal Service

2.3
41 reviews

About

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Visit your local Post Office™ at 19823 N Yale Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
19823 N Yale Rd, Colbert, WA
99005, United States

Hours

Reviews

2.3
41 reviews
5 stars
13
4 stars
0
3 stars
1
2 stars
0
1 star
27
  • CM
    Chelsey Miller
    Feb 2, 2024
    1.0
    Extremely rude and lazy postal workers at this office with mail carriers who absolutely refuse to deliver packages for completely made up reasons, including flat out lies. They will stop at nothing to find an excuse to not do the jobs that they are paid to do. Visiting/calling does nothing as they won’t even get back to you. Mail should be taken more seriously as people are reliant on packages for small business, gifts and other deadlines. This is inexcusable. I have lived in multiple other zip codes (99021, 99208, 99009 and 99003) and have never experienced this level of incompetence and ineptitude.
  • JM
    Jackson Miller
    Feb 2, 2024
    1.0
    My mail person refuses to do her job, making up completely illegitimate reasons to not deliver my packages. This is laziness. We pay postage and should expect that postage gets our packages to the door. It’s a 30 minute round trip to get the packages at the post office, and we work full time so of course it’s extremely difficult for us to get there during their unreasonable hours, including daily lunch hour closures. Whenever I have the choice for whom my mail is posted I will NEVER choose USPS. What a shame as there are most definitely some hard working delivery people out there but Colbert post office does not employ them.
  • AZ
    Ava Zhan
    Nov 19, 2023
    1.0
    I received a note from a prima-donna mail person that she won't deliver my packages (most of which get left on my doorstep a few steps away from my mailbox as they won't fit in the mailbox) because my truck is too close to the mailbox and she won't dismount. I explained in a note in reply that the truck cannot be moved as it broke down and is waiting for a repair. Still no budge, she refuses to leave the packages and holds them at the post office so I get to drive there and pay my respects.
  • SC
    Sydney Charlton
    May 17, 2019
    1.0
    Postmaster is known as the dragon lady in our neighborhood! Very rude and does things just out of spite! Didn’t deliver our mail or packages (that could not fit in mailbox) because of a upgrade my husband did that she rudely stated she will not approve...”well I’m the postman and I’m not going to approve anything “... disgusting behavior! And if she has a reputation like that within a community she obviously needs to be retrained or retired!
  • AD
    Andrew Woodford (DeathCompany910)
    Dec 4, 2018
    1.0
    Refuses to deliver packages that won't fit in mail box, huge inconvenience when all packages are a day later than they should be. Always rude when you come to pick up the packages as well

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.