Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 224 2nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
151 reviews
5 stars
41
4 stars
4
3 stars
5
2 stars
4
1 star
97
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with packages being delivered to the wrong address, marked as delivered when they were not, and inconsistent delivery attempts.
Customer Service
Feedback highlighted a lack of professionalism and rudeness from staff, with many customers expressing frustration over unhelpful interactions.
Mixed Experiences
While some customers praised specific employees for their helpfulness, the overall sentiment indicated a significant number of negative experiences overshadowing the positive.
Lost Packages
Many reviews mentioned lost packages and poor tracking, leading to dissatisfaction with the reliability of the postal service.
Cleanliness and Accessibility
Some customers noted that the post office was clean and accessible, but this was often overshadowed by service-related complaints.
- RERiley EisenmanOct 21, 20251.0Worst post office in the state completely unprofessional, lose mail would not recommend
- CRChris RobinsonSep 24, 20255.0Thank you Ashlie!
- BTBrianna ThaxtonAug 23, 20251.0The people here are helpful 50/50. Sometimes the people in the office are very nice and helpful, sometimes the whole thing is ridiculous. USPS literally gets paid to deliver to home addresses. My mail box is on the side of the highway, my home is a 1/4 mile down the very accessible and well- managed private road. UPS never has an issue delivering to me. However on multiple occasions USPS has left a note in the mailbox just saying "Delivery attempted" or "Mailbox full" When it's a package that doesn't fit in the mailbox. I understand that it's easy to pull over on the side of the highway and pop in some envelopes, but you also charge more for shipping larger items.... so you should be able to drive it to my house. The last thing was a box about 50 lbs. I didn't know how heavy it was, and had multiple things being delivered. I had received a note that I had something that they couldn't deliver because the "mailbox was full." My mom was running into town and needed to also pick something up, so she offered to pick up my package as well. This man brought this huge 50lb box to my mom, who is on her 70s. She asked if he could help bring it to her car and he told her no. If I had known it was this particular package, or that they wouldn't help carry it to the car for her, I would've gotten myself. This is beyond ridiculous. If you won't deliver to a home address, that UPS and FedEx deliver to (and that you do deliver to when you feel like it), then you shouldn't be charging for it or accepting the business.
- JDJag DudeAug 23, 20252.0This is by far the most useless post office I’ve ever been to. The place IS neat and clean so kudos for that but if you don’t have your mail or package ready for them to just receive it and start their process you might as well go home and start over. Or go to UPS store or some place like that. This PO will not print you a shipping label. They will not let you use their tape to attach YOUR shipping label to your package and they will reluctantly let you use their pen for YOU to address your own package. BUT, they will gladly take tape donations! Seriously?! If they can’t do anything to help a customer they might as well just shut that place down and make it a drop box. Drop boxes don’t need a staff to run them and this PO has a staff that don’t help so what’s the difference.
- OCOlivia CapperJul 21, 20251.0I understand that work can be stressful and overwhelming, but I am not an idiot and I don’t appreciate being treated like one. The lady helping me was rude, impatient, and unprofessional. I would’ve rather driven to Spokane.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 224 2nd St offer?
This Post Office offers mail and package sending, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo with an appointment.
Do I need an appointment for passport services here?
Yes, you should schedule an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours of the USPS at 224 2nd St?
The Post Office is open Monday through Friday from 8:30 AM to 5:30 PM and closed on weekends.
How can I rent a PO Box at this location?
You can apply online or in person with two valid forms of ID and complete the application; online reservations are available.
Is there 24/7 access to PO Boxes at this Post Office?
Most locations, including this one, offer 24/7 lobby access to PO Boxes, but hours may vary; please check locally.
Are there any nearby landmarks or places of interest close to the Post Office?
Yes, Brewster Hall, a notable landmark and accommodation, is located nearby and you might visit before or after your Post Office services.
What local businesses near the Post Office might be helpful for visitors?
Nearby options include Owl Pharmacy for prescriptions and gifts, and Kafka Coffee Cheney for a coffee break.
Where can I park or find public assistance near the Post Office?
The Cheney Police Department is nearby to assist visitors with safety and directions, enhancing your visit.
Does the Post Office have online resources and mobile apps for customer convenience?
Yes, USPS offers mobile apps for iOS and Android and online scheduling for appointments and PO Box management.