Brand Certified
United States Postal Service
2.3(151 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
224 2nd St, Cheney, WA
99004, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 224 2nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
151 reviews
5 stars
41
4 stars
4
3 stars
5
2 stars
4
1 star
97
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous complaints about packages being lost, misdelivered, or not delivered at all, with many customers expressing frustration over the lack of accountability.
Customer Service
Mixed reviews on customer service; while some employees are praised for their helpfulness, many customers report rude and unprofessional behavior from staff.
Inconsistent Performance
Service quality varies significantly, with some customers experiencing excellent service while others report ongoing issues with mail delivery and package handling.
Cleanliness and Accessibility
The post office is noted for being clean and accessible, but operational hours and service availability are often criticized.
- RERiley EisenmanOct 21, 20251.0Worst post office in the state completely unprofessional, lose mail would not recommend
- CRChris RobinsonSep 24, 20255.0Thank you Ashlie!
- JLJacqueline LucasAug 23, 20245.0Cheney USPS is fantastic! From super friendly service for little things like sending packages and buying stamps. But, best of all is their attitude and commitment when I’ve shipped my books via media mail, which I’ve done 3xs now. One time, my books were sent back to the Cheney post office by mistake (not theirs) and they made sure to coordinate with my family to make sure I got my books. This time, they were super friendly (despite the boxes being heavy and honestly a little bit of a pain) and made sure I got the best price for shipping! I appreciate this little post office so much! Thank you and keep up the good work! 💪
- CACraig AnglisanoAug 8, 20235.0Great service, Great staff and Great assistance. Thank you very much.
- JLJohn-Paul LavoieDec 11, 20221.0They are slow to deliver
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 224 2nd St offer?
This Post Office offers mail and package sending, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo with an appointment.
Do I need an appointment for passport services here?
Yes, you should schedule an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours of the USPS at 224 2nd St?
The Post Office is open Monday through Friday from 8:30 AM to 5:30 PM and closed on weekends.
How can I rent a PO Box at this location?
You can apply online or in person with two valid forms of ID and complete the application; online reservations are available.
Is there 24/7 access to PO Boxes at this Post Office?
Most locations, including this one, offer 24/7 lobby access to PO Boxes, but hours may vary; please check locally.
Are there any nearby landmarks or places of interest close to the Post Office?
Yes, Brewster Hall, a notable landmark and accommodation, is located nearby and you might visit before or after your Post Office services.
What local businesses near the Post Office might be helpful for visitors?
Nearby options include Owl Pharmacy for prescriptions and gifts, and Kafka Coffee Cheney for a coffee break.
Where can I park or find public assistance near the Post Office?
The Cheney Police Department is nearby to assist visitors with safety and directions, enhancing your visit.
Does the Post Office have online resources and mobile apps for customer convenience?
Yes, USPS offers mobile apps for iOS and Android and online scheduling for appointments and PO Box management.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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