United States Postal Service

3.1
35 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 144 E Johnson Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
144 E Johnson Ave, Chelan, WA
98816, United States

Hours

Reviews

3.1
35 reviews
5 stars
15
4 stars
5
3 stars
0
2 stars
0
1 star
15
  • SS
    Scott
    Mar 31, 2025
    1.0
    So the chelan post office has been closed for a week so far because it is having a new roof put on. Great!. This 24/7 open post office has locked entrance for this week and left signs on the entrance to pick up mail and packages in the back parking lot. OK. The problem they apparently never considered is that they never even thought to take any of the mail out of the PO Boxes the day they locked the entrance doors and hand that mail out in the back lot. They left everyone's yellow package cards inside for a week so far and failed to even realise this. They are nice people , but common sense is rare these days.
  • JS
    Jason Sanderson
    Feb 13, 2023
    1.0
    The Chelan Post office used to be awesome. They are terrible now. They lose my packages every other time. If a package is sent for a member of my family but doesn't have my name on it they automatically return it to sender.Tony retired, I guess one guy held the whole thing together before now.
  • FA
    Farah Ali
    Mar 8, 2022
    1.0
    The woman with the long ginger hair and mid 50s, as other complaints on here have mentioned, is extremely rude, extremely inconvenient and extremely unhelpful. I'm an immigrant to the US with no idea how your postage system actually works and she refused to explain how I'm meant to "save money on shipping." She doesn't even have basic manners like please and thank you. She needs to be reprimanded, taught customer service skills or fired. She's absolutely awful and makes me (and clearly others here) feel extremely uncomfortable coming to this USPS office.
  • KS
    Karen Sweeney
    Jul 4, 2017
    4.0
    Great people
  • AF
    Arely Quezada Flores
    Feb 22, 2016
    1.0
    Horiible service. They don't give you the right package and they close earlier than the time they're suppose to be closing.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.