Staples

3.6
174 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Chehalis, WA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1740 N. National Ave, Chehalis, WA
98532, United States

Hours

Reviews

3.6
174 reviews
5 stars
92
4 stars
19
3 stars
8
2 stars
5
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.

Product Availability

Customers appreciated the wide selection of products available, often finding what they needed at reasonable prices.

Store Condition

Several reviews mentioned cleanliness issues and a need for better maintenance of the store.

Mixed Experiences

While some customers praised specific employees for their helpfulness, others reported negative experiences with staff, indicating inconsistency in service quality.
  • AA
    aziz a
    Nov 22, 2025
    1.0
    This place is a joke. Staff here, in particular Brian, are the most incompetent bunch I've ever seen. I had placed an order for a desk to be delivered to the store. Once i received an email notifying me that the desk was available for pick up, I drove all the way from Olympia to get it. Come to find out, they had only delivered the stand, not the top, even though the email said that my order was ready for pick up. No mention anywhere in the email notification that it was going to be sent in two different shipments. No one at the store had any clue how to look into this. Brian did not do jack to research what was going on. He just stood there twiddling his thumbs and was at loss of words. Anyway, I ended up returning the order. Staples Corporate Office, if you're seeing this review, get in touch with me. Such sheer ignorance and incompetence the staff exuded is totally unacceptable.
  • RH
    Robert Hardin
    Nov 22, 2025
    1.0
    Employed by multiple variants of Sid The Sloth from the DreamWorks production of Zootopia.
  • LC
    Lindsey “That Notary” Chapman
    Nov 21, 2025
    1.0
    If I could leave a zero I would. I’m not sure what kind of training is had, but it’s not enough. I went here last night to purchase a computer. I told the girl I specifically wanted a desktop computer, and asked if the 2 I saw were all she had. She repeatedly and rudely kept pushing me to a cpu with no additional components saying it was the best she had. I finally left the store because there was no point in arguing with someone who didn’t want to hear, or apparently sell me a whole computer as a unit.
  • KK
    kyle keely
    Nov 18, 2025
    1.0
    Rude and horrible customer service. No wonder they are going out of business
  • SS
    Sovereign Grace Singles
    Nov 7, 2025
    5.0
    They were very patient with me and my ignorance! I wish they still filled Ink Cartridges.

Frequently Asked Questions About Staples

What services does Staples in Chehalis, WA offer?

Staples in Chehalis offers printing, shipping, technology, travel, recycling services, direct mail, design services, passport photos, and Amazon Pickup.

What are the store hours for Staples in Chehalis?

Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 6:00 PM.