Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5499 in Burlington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - George Hopper Rd & S Burlington Blvd (Next Door To Costco).
Details
- DeliveryNot available
- Curbside pickupNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.4
202 reviews
5 stars
110
4 stars
7
3 stars
7
2 stars
10
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; some employees are praised for being helpful and friendly, while others are criticized for rudeness and lack of assistance.
Efficiency
Customers noted that service can be slow, especially during busy times, but some reported quick service despite long lines.
Package Handling
There are numerous complaints about lost packages and mishandling of mail, leading to frustration among customers.
Pricing Issues
Several reviews mention unexpected charges for services like printing labels and providing tape, leading to dissatisfaction.
Staff Attitude
While some staff members are described as friendly and professional, others are reported to be unhelpful or dismissive.
- HWHong W2 days ago2.0Have been liking this UPS store until a recent visit. The staff used to be very respectful, helpful and friendly for the years we’ve been using UPS. But didn’t have a good experience this time. None of the 3 employees were greeting or nothing, but had a glance at me, then kept doing whatever they were doing. Until one gentleman came and asked if I needed help. Certainly understood it’s holiday season, busy, but any customers came after me got greeting/asked if needed help right away.
- BMBelen MedinaNov 25, 20251.0Older gentleman was very unhelpful and rude! First time returning something and having this experience, very unfortunate!
- CHcheryl haywardNov 13, 20255.0UPS BURLINGTON IS MY FAV!!! Denon and and Will you ROCK!!! Awesome customer service, it’s busy sometimes but they handle it like a CHAMP!
- CMCeleste MergensNov 11, 20255.0Will did a great job on my passport photo. The team here is always ready to help.
- BWBarbara WhiteOct 29, 20255.0The package was delivered early. No issues. To an isolated town on the Coast…staff was outstanding managing mail, services,AND the Amazon product return stations….
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5499 in Burlington provide?
The UPS Store #5499 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the operating hours of The UPS Store in Burlington?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store in Burlington wheelchair accessible?
Yes, the store has wheelchair accessible entrance, parking, and seating but does not have a wheelchair accessible restroom.
What payment methods does The UPS Store #5499 accept?
They accept Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #5499 offer mailbox rental services?
Yes, mailbox services including mailbox rental are available at The UPS Store #5499.
Are there any special offers or coupons available at The UPS Store #5499?
Yes, The UPS Store offers special deals and coupons which can be found on their website.
Where is The UPS Store #5499 located specifically in Burlington?
It is located at 1777 S Burlington Blvd, next door to Costco, near George Hopper Rd in Burlington, WA.
What nearby places of interest can I visit near The UPS Store #5499?
Nearby you can find Washington Construction, Shred Nations, Apple Teriyaki restaurant, Woods Coffee café, US Nails and Spa, and Charles Fine Jewelry store.
Are there dining options near The UPS Store #5499 for a quick meal or coffee?
Yes, nearby dining options include Apple Teriyaki (Asian cuisine), Woods Coffee café, Taco Del Mar (Mexican fast food), Wingstop, Just Peachy Frozen Yogurt, Subway, and Panera Bread.
If I'm visiting The UPS Store in Burlington, where can I find services like lawn care or electronics repair nearby?
Nearby services include Augusta Lawn Care of Mt. Vernon for landscaping and gardening and CityMac for electronics repair.