Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5499 in Burlington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - George Hopper Rd & S Burlington Blvd (Next Door To Costco).
Feedback is mixed; while some employees are praised for being friendly and helpful, others are criticized for rudeness and lack of assistance.
Efficiency
Customers noted that service can be slow, especially during busy times, but some mentioned that staff manage to assist quickly despite high volume.
Package Handling
There are numerous complaints about lost packages and mismanagement of mail, leading to significant customer frustration.
Pricing Issues
Customers expressed dissatisfaction with unexpected charges for services like printing labels and packaging materials.
Staff Attitude
While some staff members are recognized for their professionalism and helpfulness, others are described as indifferent or unprofessional.
CH
cheryl hayward
Nov 13, 2025
5.0
UPS BURLINGTON IS MY FAV!!! Denon and and Will you ROCK!!! Awesome customer service, it’s busy sometimes but they handle it like a CHAMP!
CM
Celeste Mergens
Nov 11, 2025
5.0
Will did a great job on my passport photo. The team here is always ready to help.
BW
Barbara White
Oct 29, 2025
5.0
The package was delivered early. No issues. To an isolated town on the Coast…staff was outstanding managing mail, services,AND the Amazon product return stations….
JA
J A
Oct 1, 2025
1.0
If I could give 0 stars, I would. Incompetent, lazy, unhelpful, always passing the buck until it's no longer their problem on that particular day, trying to get rid of people who need help. Multiple times, this incompetent UPS store has inconvenienced me and has generally been unhelpful. Terrible, no service whatsoever. All should be fired.
AL
Abigail L
Sep 3, 2025
5.0
Some of the best humans on the planet!!! They always go above and beyond to help customers and make the stressful process of mailing stuff easy..
What services does The UPS Store #5499 in Burlington provide?
The UPS Store #5499 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the operating hours of The UPS Store in Burlington?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store in Burlington wheelchair accessible?
Yes, the store has wheelchair accessible entrance, parking, and seating but does not have a wheelchair accessible restroom.
What payment methods does The UPS Store #5499 accept?
They accept Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #5499 offer mailbox rental services?
Yes, mailbox services including mailbox rental are available at The UPS Store #5499.
Are there any special offers or coupons available at The UPS Store #5499?
Yes, The UPS Store offers special deals and coupons which can be found on their website.
Where is The UPS Store #5499 located specifically in Burlington?
It is located at 1777 S Burlington Blvd, next door to Costco, near George Hopper Rd in Burlington, WA.
What nearby places of interest can I visit near The UPS Store #5499?
Nearby you can find Washington Construction, Shred Nations, Apple Teriyaki restaurant, Woods Coffee café, US Nails and Spa, and Charles Fine Jewelry store.
Are there dining options near The UPS Store #5499 for a quick meal or coffee?
Yes, nearby dining options include Apple Teriyaki (Asian cuisine), Woods Coffee café, Taco Del Mar (Mexican fast food), Wingstop, Just Peachy Frozen Yogurt, Subway, and Panera Bread.
If I'm visiting The UPS Store in Burlington, where can I find services like lawn care or electronics repair nearby?
Nearby services include Augusta Lawn Care of Mt. Vernon for landscaping and gardening and CityMac for electronics repair.