Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.4
(174 reviews)

Business Details

609 SW 150th St, Burien, WA
98166, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 609 SW 150th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
609 SW 150th St, Burien, WA
98166, United States

Hours

Reviews

2.4
174 reviews
5 stars
48
4 stars
9
3 stars
7
2 stars
8
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unhelpful staff, with many customers expressing frustration over poor interactions.

Wait Times

Customers frequently mention long wait times and slow service, often exacerbated by understaffing.

Staff Competence

Several reviews indicate a lack of professionalism and competence among staff, with complaints about incorrect information and inability to assist customers effectively.

Mixed Experiences

While many reviews are negative, a few customers report positive experiences with specific staff members, suggesting inconsistency in service quality.

Facility Issues

Customers note that the location is overcrowded and outdated, with calls for renovations and better staffing to meet demand.
  • KW
    Ka'ohinani Pauahi Warford
    6 days ago
    1.0
    Worst, most unprofessional workers I've ever encountered. I sent an employee in to send a package out certified with a return receipt. They removed the return receipt and certified documentation and refused to send it out that way. When I went in to ask that it be changed to the way we requested, I was condescending to, mocked, had eyes rolled at me, and was even yelled at when I attempted to ask Monique if she was rolling her eyes at me. It got to the point where I started begging to just get my package back and receive a void or reversal of the transaction. I mentioned that I was on the clock and needed to go. I was reprimanded and asked if I actually wanted help, then she was going to figure out how to send it. I asked again for the package and a refund, as I was in a hurry. I was told that even though the transaction happened less than an hour prior, I had to fill out pages of paperwork for the refund. I do not have all of the information as I used a business card and am not the personal account holder. I requested the package back and left. Wunni was the supervisor who couldn't even figure out how to void the payment. Monique performed the transaction and became confrontational when I was asking for help and to just get the package back. They should both be fired. I have submitted a formal complaint, as choosing to take money for a service unperformed should be viewed as fraud.
  • CC
    cam can
    Feb 19, 2026
    5.0
    Amazing served me very well many times, only issue is that ITS VERY BUSY. Not the workers fault tho
  • RS
    Richard Smith
    Feb 3, 2026
    3.0
    You need to have patience when you come to this location.
  • MW
    Matthew Welden
    Jan 31, 2026
    5.0
    This is not the four seasona, but the service is great for a government office that is clearly understaffed.
  • JJ
    Jeaniner
    Jan 6, 2026
    3.0
    Patience is a virtue that the USPS worker did not emulate. The place wasn't busy, but she couldn't be bothered to answer questions nicely to the lady in front of me. Perfect reflection of the stereotype of an old govt worker.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others