United States Postal Service

2.5
86 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1281 Sylvan Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1281 Sylvan Way, Bremerton, WA
98310, United States

Hours

Reviews

2.5
86 reviews
5 stars
28
4 stars
3
3 stars
2
2 stars
3
1 star
50
  • AA
    Andrew
    Dec 29, 2025
    1.0
    I sent a large package to family for Christmas. Bremerton USPS refused to deliver it or even try. They wrote “10-day” hold on the package but only held it for 5. Customer service was very poor. All I want is a refund for my shipping ($68.10) since they refuse to provide the service I paid for.
  • AL
    Azareaya Long
    Nov 28, 2025
    1.0
    Absolutely terrible. Their driver delivered my expensive page in someone else’s parcel locker and will not do anything about it because it was marked delivered. Completely ridiculous and I wish there were a different mail service
  • GH
    Glenn Heisler
    Oct 31, 2025
    1.0
    I sent perishable box to address in east Bremerton. It got there 4 days LATE. Delivery carrier never got out of truck to deliver box to front door. 2 people inside house waiting for the box. Driver just to lazy to do the job? Disabled and couldn't step up curb or cross 3 ft wide sidewalk? What's the problem? FYI post office losing ALOT of money by not delivering on time. They have eliminated late delivery refunds. Seems they can deliver perishable packages when ever they get around to it. What happened to integrity, customer service, pride in a job well done? DO NOT SEND PERISHABLE ITEMS. Who knows when or it it will delivered in good condition
  • HP
    Heather P
    Oct 15, 2025
    5.0
    Such a pleasant experience today! I was there right after they opened (Wed 10/15) and the person working greeted me with a warm “Good Morning!” - he chatted with me while getting all logged in and stamping my package. Just a very nice human exchange, thank you! 😊
  • MH
    Madison Hudson
    Oct 4, 2025
    1.0
    They let you schedule appointments for picking up packages on days they are not open. Could hear people in the office area laughing and snickering when I tried to open the door, and then when I made a comment they went silent. Very inconvenient and rude to say the least. Not surprised they have such a low rating.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.