The UPS Store

4.2
168 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7042 in Bremerton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Bremerton Retail Center.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
1405 NE Mcwilliams Rd, Bremerton, WA
98311, United States

Hours

Reviews

4.2
168 reviews
5 stars
125
4 stars
5
3 stars
5
2 stars
7
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees like Liz and Leayra for their exceptional service.

Efficiency

Several reviews noted quick service and efficient handling of packages, with many customers reporting minimal wait times.

Delivery Issues

There were multiple complaints regarding delivery problems, including lost mail and issues with package pickups, leading to frustration among customers.

Pricing Concerns

Customers expressed dissatisfaction with additional charges for packing materials and services, feeling that some fees were excessive or unjustified.

Overall Experience

While many customers had positive experiences, there were notable frustrations regarding service inconsistencies and management practices.
  • MB
    Molly B
    Dec 23, 2025
    5.0
    I’m in and out of this UPS almost every week with Amazon returns. The team that works here is always really really nice and professional and greets you as you come in, and says bye when you leave. Just a really nice warmly run UPS. It gets busy close to closing as everyone’s getting off work of course, so if you have a lot to ship or return, I’d recommend coming earlier in the day if you can help it. About 75% of the time, I’m in and out with like 5x Amazon returns in under 10 minutes with zero wait for the return kiosk. But I do normally come mid day when it’s quiet
  • LP
    Layna Polansky
    Oct 29, 2025
    1.0
    We had a signature delivery that was attempted 3 different times outside the delivery time stated. They then sent us to pick up our package to this location which was fine. However when we drove to pick the package up, they said it was out for delivery. We then had to go meet the delivery driver to get our package. The office sent us to a private residence which the ups driver was not at. We then had to move to another location for pick up as the driver would not drop it off at our home because it was past his route. This is extremely frustrating at the customer. We shouldn’t have to hunt down a truck to get our package.
  • RS
    Robert Sterling
    Sep 12, 2025
    5.0
    Was sending a package to a family member that had a complicated address. Felicity and the UPS team were super helpful. Made sure everything was accurate and I was comfortable with the packing, date of arrival and address. Great service. Highly recommend.
  • RH
    Robert Homan
    Sep 10, 2025
    5.0
    VERY HELPFULL
  • CA
    Caleb Aguilar
    Sep 7, 2025
    5.0
    Good service to package stuff to the mail.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store in Bremerton?

The UPS Store in Bremerton is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 4:00 PM.