The UPS Store

2.9
139 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4508 in Bothell offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Thrasher's Corner Between Fred Meyer & Starbucks.

Details

  • DeliveryNot available

Location

The UPS Store
2020 Maltby Rd, Bothell, WA
98021, United States

Hours

Reviews

2.9
139 reviews
5 stars
60
4 stars
6
3 stars
4
2 stars
4
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being helpful and friendly, while others are criticized for rudeness and lack of assistance.

Pricing Transparency

Customers expressed frustration over unclear pricing, particularly regarding notary services and packaging fees, leading to perceptions of being overcharged.

Efficiency

While some customers noted quick and efficient service, others experienced long wait times and poor handling of package drop-offs.

Store Policies

Inconsistent enforcement of store policies regarding Amazon returns and packaging requirements led to customer dissatisfaction.

Staff Attitude

Several reviews highlighted issues with staff attitude, describing them as rude or unprofessional, impacting overall customer experience.
  • AS
    Arunabh Sharma
    Jul 12, 2025
    1.0
    Reached at 4.55pm and was in line and at 4.58pm on Saturday and they said they are closed ! How can they send customer back from the door ?
  • OO
    Operations Operations
    Aug 4, 2023
    1.0
    Notary service representative here is quite belligerent. Two banks notarized the same document, yet he tells me to sign it then says he is unable to notarize it. If not able to notarize it, then why tell me to sign? lol. Robo Notary. Regular Amazon returns dropoff is always good. Quick and Easy. I don’t think the Notary compliance reviews compliance at a UPS store any more than Chase Bank or BECU. Unfortunate, as this is our local UPS store.
  • RB
    Ronak Bakshi
    Aug 1, 2023
    1.0
    Rude employees
  • JH
    Jim Hansen
    Aug 31, 2021
    2.0
    Just had a poor experience here. Front door is locked, but there is someone inside vaccuming the floor. I needed to drop off an Amazon return on my way to work. This was at about 8:20. I assumed they opened at 8. I thought the guy might let me drop off the package, since he was there by the door. Instead, upon seeing me standing there, he just shook his head, waved me as to say "GO AWAY", then walked away. I was already running a bit late for a morning meeting, so couldn't wait for him to open the door. Not sure I get why he couldn't just open the door and let me hand him the package and return label. No money needed to change hands. I didn't care to get a receipt. Just kinda bummed about this....
  • GK
    Gregor K
    Aug 30, 2021
    1.0
    Completely unwilling or too incompetent to help me with an issue. No interest in the customer at all.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #4508 in Bothell offer?

The UPS Store #4508 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, small business services, computer access, and passport/Photo ID services.

Where is The UPS Store #4508 located in Bothell?

It is located at 2020 Maltby Rd, Ste 7, Bothell, WA 98021, USA, at Thrasher's Corner between Fred Meyer and Starbucks.