The UPS Store

3.0
144 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4508 in Bothell offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Thrasher's Corner Between Fred Meyer & Starbucks.

Details

  • DeliveryNot available

Location

The UPS Store
2020 Maltby Rd, Bothell, WA
98021, United States

Hours

Reviews

3.0
144 reviews
5 stars
65
4 stars
6
3 stars
4
2 stars
4
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising the helpfulness and professionalism of staff, while others report rudeness and unhelpfulness.

Notary Services

Many customers expressed dissatisfaction with notary services, citing high fees and unprofessional behavior from staff.

Amazon Returns

The store is frequently used for Amazon returns, but there are complaints about additional charges for packaging and inconsistent service.

Efficiency

While some customers appreciate the quick service, others report long wait times and issues with staff handling packages.

Pricing Transparency

Customers have raised concerns about unclear pricing and unexpected charges for services that are typically complimentary at other locations.
  • GI
    Gary Irby
    Dec 24, 2025
    5.0
    We have been customers of the Bothell UPS Store for many years. We have always received great service. I lead a ministry starting churches and encourage all of our pastors/church planters to consider obtaining a UPS Store mailbox. Having this mailbox gives them a safe and convenient way to receive deliveries and have a public address without divulging their home address. I read some comments about long wait times in other reviews. As someone who is in the store frequently, I've never felt that wait times were significant, even during the holiday rush. I have been impressed with how well the team at the UPS Store has handled the uptick in traffic since they became an Amazon return location. Yes, there are more customers, but I have never felt slighted in the service that I received. Thank you!
  • YZ
    Yan Zhang
    Dec 23, 2025
    5.0
    I know everyone is saying that the notarization here is not good. However, I have had my notarization done here twice in the past month. The different service staff were all very professional and fast. There was no need for an appointment, and the experience was great.
  • NT
    Noelle Thiessen
    Dec 16, 2025
    5.0
    I use this UPS Store for my mail, packages, and Amazon returns. The staff is always friendly and helpful, and everything is handled smoothly and with care. It feels like a local business that genuinely values its customers. Highly recommend.
  • PL
    PH L
    Dec 3, 2025
    5.0
    In a time of AI and less emphases on customer service, I was very impressed by David’s helpfulness and pleasant demeanor during my visit to this store. He guided me through the process of getting some printouts and also gave me an envelope to protect my documents. UPS should be proud of David who represented his company well. Bravo David. Bravo UPS. Keep it up!
  • ER
    Emily Rose
    Jul 20, 2018
    5.0
    Nice place. I get my notaries done here. The Asian gentleman is very courteous and fast in his job.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #4508 in Bothell offer?

The UPS Store #4508 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, small business services, computer access, and passport/Photo ID services.

Where is The UPS Store #4508 located in Bothell?

It is located at 2020 Maltby Rd, Ste 7, Bothell, WA 98021, USA, at Thrasher's Corner between Fred Meyer and Starbucks.