Nope. Can't get a windshield replacement due to hood lights. Even though comprehensive says the will.
DN
Dave N
Jan 31, 2018
4.0
Most friendly and helpful processors!
BG
Bill Gowin
Dec 11, 2017
5.0
This is a great company
AA
austin85921
Sep 27, 2017
1.0
This review is regarding interactions I had with Connor Magee, a claims agent working at the Allstate Bothell.
My car was hit on 9/22 by a driver insured by Allstate. At the time of the accident the other driver verbally assumed liability and so I decided to file a claim with Allstate rather than my insurance.
I called Allstate later that day and talked to Connor. He took my statement of what happened during the accident and gave me steps to get an estimate using the Allstate app. He said most likely they would be taking full responsibility and paying for my repairs once the claim was closed.
On 9/26 I called Allstate to determine if the claim had been closed. They told me the claim had been closed on 9/23 and it determined that I was 90% at fault. (based on the other drivers report). From there I ended up having to file with my insurance company so they could handle the question of liability.
Now this review is not for the frivolous liability claim of the other driver, this review is based on the fact that I received 0 communication from Allstate that the claim had been closed. Connor said he would call me as soon as the claim was closed and resolved. This caused me a delay to contact my insurance as well as a wasted trip to the body shop.
After contacting Allstate on 9/26 and learning about the claim from another agent, she said she would have Connor call me and explain the details of the closed claim. This has not happened.
Overall very poor customer service.
Allstate's corporate office is located at 18911 North Creek Parkway, Bothell, WA 98011, USA.
What time zone is Allstate's Bothell office in?
Allstate's Bothell office operates in the America/Los_Angeles time zone.
What kind of business is Allstate at this location?
This Allstate location serves as a corporate office.
Which software development companies are located near Allstate's Bothell office?
Near Allstate's Bothell office, you can find software development companies like Elektrobit Automotive Americas Inc., Quosal LLC, and Rosa Briggs at CrossCountry Mortgage.
Are there mortgage lending services close to Allstate's office?
Yes, several mortgage lenders and brokers such as Adam Ross Shafer at Fairway Independent Mortgage Corporation and multiple representatives from CrossCountry Mortgage are located nearby.
What nearby places offer IT and computer services around Allstate's Bothell location?
ISOutsource, an IT service and computer repair company, is located near Allstate's corporate office in Bothell.
Which nearby places near Allstate in Bothell provide financial and accounting services?
Nearby financial service providers include National Service Bureau and accountant Anita Armour CPA.
Are there recreational or park areas close to Allstate's corporate office in Bothell?
Yes, North Creek Business Park is a nearby park and attraction close to Allstate's office, offering a pleasant spot for outdoor activities.
Who can I contact nearby for handyman or home repair services near Allstate?
Handyman Connection of Edmonds provides handyman and drywall services near Allstate's Bothell office.
Are there any diagnostic or laboratory services close to Allstate's corporate location?
Yes, Drug Free Business offers laboratory testing and diagnostic services near Allstate's office in Bothell.