Brand Certified
United States Postal Service
1.8(154 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
18429 Veterans Memorial Dr E, Bonney Lake, WA
98391, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 18429 Veterans Memorial Dr E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
18429 Veterans Memorial Dr E, Bonney Lake, WA
98391, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.8
154 reviews
5 stars
19
4 stars
7
3 stars
9
2 stars
10
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with staff; some customers report friendly and helpful service, while others describe rudeness and unprofessional behavior.
Operational Hours
Many customers express frustration over inconsistent hours, with frequent early closures and staffing shortages leading to inconvenience.
Delivery Issues
Numerous complaints about mail and package delivery, including misdelivery, lack of attempts to deliver, and lost packages.
Facility Conditions
The post office is criticized for being small, outdated, and poorly maintained, with inadequate service for the population it serves.
- NDNicoleta DemianFeb 18, 20261.0I will never go here for a service, it is a total mess, Mrs. Cunningham does not want to do her job well and explain anything to the customers, every time you are asked to choose who on the screen how you were served they choose themselves to leave a feed-back they do not even give you the chance to do it. one star is too much for such people who do not deserve to have a job working with people. every time I leave this office disappointed, from today I promised myself that I would go 10 minutes longer on the road but I do not want to deal with Cunningham and her meanness towards people anymore.😞
- ZDZane DevelaFeb 9, 20262.0The workers have always been very nice to me. However why are they always closed. The lobby is supposed to be open until 2 on weekends. They were always closed before then. When they changed it to noon I went it several times at 11 on the dot and they were always closed. I wish they would follow the times they put up on their own door.
- BFBen FranklinJan 29, 20261.0PO box is $200 a year what is going on here$200 to get my mail shame on United States Post office
- CPCeline PatrickNov 24, 20251.0lady at the front is INCREDIBLY rude. i was directed here from the UPS store and she told me to go back because they don’t know what they’re doing, she works here and she knows what goes on and to either buy a printer or go somewhere else. all i asked for was assistance on a return label.
- MGmonika gruppNov 6, 20251.0I used to have THE best postal carrier. Now instead of driving up the drive way to leave a package at my door or on the steps. I get left a note to come pick it up. Seriously?
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service on 18429 Veterans Memorial Dr E?
You can send mail and packages, buy money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and most locations also provide passport photo services. Remember to complete and print your passport application form before applying.
Do I need an appointment to use passport services at this Post Office?
Most Post Offices require scheduling an appointment for passport services through the online scheduler. Limited walk-in hours are available at select locations.
What are the business hours for the United States Postal Service in Bonney Lake?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I rent a Post Office box at this location?
You can reserve a PO Box online or apply in person by bringing two valid forms of ID and a completed application. Visit https://www.usps.com/manage/po-boxes.htm to start the process online.
Does the Post Office offer 24/7 access to PO Boxes?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary by location, so it's best to check directly with this Post Office.
What is the fee for a passport photo at this USPS location?
The cost for a passport photo is $15 at USPS locations.
Are there nearby places to visit before or after mailing at the Bonney Lake Post Office?
Yes, nearby you can visit C J’s Deli & Catering for a meal, or stop by Bonney Lake Grocery for shopping. If you need beauty services, Birch Beauty Bar and Urban Day Spa are nearby for relaxation.
Where can I find professional photography and event planning services near the Post Office?
Ayers Photography and Design offers event photography services nearby, while EP Events provides event and wedding planning services close to the Post Office.
How might nearby transit or government services help customers visiting the Post Office?
The Bonney Lake Police Department and East Pierce Fire & Rescue are nearby, providing a safe environment. Customers might also benefit from the UPS Access Point location for additional shipping services.
Brand Certified Facts from United States Postal Service
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