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Visit your local Post Office™ at 18429 Veterans Memorial Dr E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
18429 Veterans Memorial Dr E, Bonney Lake, WA
98391, United States
Hours
Reviews
1.8
148 reviews
5 stars
17
4 stars
6
3 stars
9
2 stars
9
1 star
107
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
The post office is frequently understaffed, leading to early closures and long wait times for customers.
Customer Service
Customer service experiences vary, with some staff being friendly and helpful, while others are reported as rude and unprofessional.
Delivery Problems
Many customers report issues with mail and package delivery, including misdeliveries and failure to attempt delivery.
Facility Conditions
The post office is criticized for being small, outdated, and lacking adequate services such as a drop box for larger packages.
Communication Failures
Customers express frustration over the lack of communication regarding hours of operation and service availability.
- MGmonika gruppNov 6, 20251.0I used to have THE best postal carrier. Now instead of driving up the drive way to leave a package at my door or on the steps. I get left a note to come pick it up. Seriously?
- NYNadiya YurchukOct 18, 20251.0Closed on Saturday. No drive through. Small office. Needs an update asap
- TKT KSep 17, 20251.0Do you not answer phones??? Why have a phone if no one ever answers
- LSLesaoae SavaiinaeaSep 6, 20251.0Every time the mail is supposed to be delivered to our house, the carrier marks it as “animal interference.” A couple of weeks ago, she claimed my dog approached her, but he was on my property, and she was at least 20 feet away—not even delivering to our house. Now they’re saying our mail may be withheld unless I sign an agreement. 🤦🏽♀️ I have video proof that this isn’t true, so the false claims need to stop. Yesterday, I was expecting a few packages, and once again it was marked as “animal interference.” That’s impossible—no one was home, and all of our dogs were inside. This happens every time, yet I have video footage showing that no carrier has even approached my house.
- MVMegan VogtAug 15, 20231.0Closes early without notice frequently leaving you stranded unless you have the time to travel down the hill to Sumner. 3rd time this summer that I’ve rushed to get there before closing only to find out they closed well before normal business hours.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service on 18429 Veterans Memorial Dr E?
You can send mail and packages, buy money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and most locations also provide passport photo services. Remember to complete and print your passport application form before applying.
Do I need an appointment to use passport services at this Post Office?
Most Post Offices require scheduling an appointment for passport services through the online scheduler. Limited walk-in hours are available at select locations.
What are the business hours for the United States Postal Service in Bonney Lake?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I rent a Post Office box at this location?
You can reserve a PO Box online or apply in person by bringing two valid forms of ID and a completed application. Visit https://www.usps.com/manage/po-boxes.htm to start the process online.
Does the Post Office offer 24/7 access to PO Boxes?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary by location, so it's best to check directly with this Post Office.
What is the fee for a passport photo at this USPS location?
The cost for a passport photo is $15 at USPS locations.
Are there nearby places to visit before or after mailing at the Bonney Lake Post Office?
Yes, nearby you can visit C J’s Deli & Catering for a meal, or stop by Bonney Lake Grocery for shopping. If you need beauty services, Birch Beauty Bar and Urban Day Spa are nearby for relaxation.
Where can I find professional photography and event planning services near the Post Office?
Ayers Photography and Design offers event photography services nearby, while EP Events provides event and wedding planning services close to the Post Office.
How might nearby transit or government services help customers visiting the Post Office?
The Bonney Lake Police Department and East Pierce Fire & Rescue are nearby, providing a safe environment. Customers might also benefit from the UPS Access Point location for additional shipping services.