United States Postal Service

2.3
56 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 909 Dale Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
909 Dale Ave, Benton City, WA
99320, United States

Hours

Reviews

2.3
56 reviews
5 stars
13
4 stars
6
3 stars
0
2 stars
4
1 star
33
  • SL
    Shalynn Larsen
    Sep 3, 2025
    5.0
    I had a package that was supposed to be delivered last week, I think that the company that shipped it had a mishap with my address, it went back and fourth from spokane to pasco 2 times, the Gal ( I'm so sorry I dont remember your name!) at the benton city post office called me directly and asked me about it, said she would have it delivered the next day- then sent someone that night to bring it, which she totally didnt have to do. So sweet and we are so appreciative!
  • MC
    matt clark
    May 27, 2025
    1.0
    I sent out my passport application on the 7th of April. Called the passport office and they didn't receive it until the 19th of May. I paid 10 dollars for priority mail and was told it would take 3 to 4 days. That's over a month for it to arrive. On top of that the passport aloffice sent my application back to be amended because the photo took was to bright and my face is blurred. So my mail was a month late and my picture is no good we are leaving in 3 weeks will take another week or mabie month again for the new photo to get back to passport office. By the time everything is done I probably won't get my passport back in time for when we leave to a different country. So they have potentially ruined my trip unless I drive all the way to Seattle and back. On top of this the post master was rude about it and refused to cover postage to send the letter back to the passport office.
  • AO
    Adriel O'Dell
    Jan 25, 2023
    1.0
    They don't like delivering packages at all... And yet, they wonder why we'd like to defund the USPS.
  • JG
    Jacqueline Gibson
    May 11, 2020
    4.0
    4🌟 i have had problems in the past due to not having USPS delivery at my home address; so I receive USPS packages there; they informed me to put home address/ PO box ? Benton City,Ect I haven't had problems since. They hold all my packages. Thank you
  • SC
    Stacee Connelly
    Mar 18, 2020
    5.0
    I had the most amazing experience with this Post Office on several counts. It's a long story, but they went above and beyond to help me out and David (the supervisor or post Master) was extraordinarily helpful. He went above and beyond to resolve my issue! I can't tell you how much I appreciated all they did for me!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.