United States Postal Service

2.3
57 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 909 Dale Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
909 Dale Ave, Benton City, WA
99320, United States

Hours

Reviews

2.3
57 reviews
5 stars
13
4 stars
6
3 stars
0
2 stars
4
1 star
34
  • MM
    Mmar
    Dec 9, 2025
    1.0
    The lady that was on the counter( black haired) was so rude. I bought some stamps so I can send some cards to family members, I was carrying my toddler and my hands are full, I kindly asked if she could put the stamps on the envelope for me and she said “yeah, next time you’ll have to do it yourself” how rude! Obviously my hands are full and I needed help or else I would’ve done it myself! Do better and be nice to customers. Smh
  • SL
    Shalynn Larsen
    Sep 3, 2025
    5.0
    I had a package that was supposed to be delivered last week, I think that the company that shipped it had a mishap with my address, it went back and fourth from spokane to pasco 2 times, the Gal ( I'm so sorry I dont remember your name!) at the benton city post office called me directly and asked me about it, said she would have it delivered the next day- then sent someone that night to bring it, which she totally didnt have to do. So sweet and we are so appreciative!
  • EH
    Erik Haack
    Mar 2, 2025
    1.0
    You're better off having packages delivered through another service or address completely if you actually want to receive them at your convenience.
  • RB
    Ryan Beem
    Jan 21, 2023
    1.0
    I get the notification that packages have been delivered, yet they have not been delivered. If they run out of time in the evening they mark that there is some inconvenience and the package can't be delivered or they look at the number of the house and not the street name. They need to pay more attention and get their stuff together
  • AS
    Artem Shelestovskiy
    Sep 21, 2019
    2.0
    Pretty sure they are embellishing their delivery dates to get rewards for delivering on time. I get the notice my package was delivered but it always comes a day or two after the fact. Shady stuff.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.