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United States Postal Service

2.4
(163 reviews)

Business Details

315 Prospect St, Bellingham, WA
98225, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 315 Prospect St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
315 Prospect St, Bellingham, WA
98225, United States

Hours

Reviews

2.4
163 reviews
5 stars
42
4 stars
15
3 stars
7
2 stars
8
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from helpful and friendly to rude and dismissive.

Long Wait Times

Many customers reported long lines and slow service, especially during peak times.

Inconsistent Information

Customers expressed frustration over discrepancies between advertised services and actual availability, particularly regarding passport services.

Package Issues

Numerous reviews mentioned lost or mishandled packages, contributing to customer dissatisfaction.
  • LL
    L
    Feb 26, 2026
    1.0
    This USPS location sent a copy of one of my documents during my passport application when I had the original present. This delayed my passport application, and they refused to reimburse me to cover postage. Lack of any compassion or empathy for the mistake. Never again.
  • JR
    James Roedl
    Feb 13, 2026
    5.0
    These guys are great. They are very helpful.
  • LC
    Luke Chick
    Dec 31, 2025
    5.0
    I had a great experience sending packages. Each time the process was very smooth and took no more than two minutes. I will continue sending with this USPS!
  • KG
    Katy Glesener
    Dec 26, 2025
    2.0
    We had a lovely experience a year ago getting my kids passports here so I felt like booking mine was a no brainer. Welp, I had a completely opposite experience today and the time I had with my kids is the only thing bringing it up from one star. I waited in the hall for my appt and realized I had missed one little section of my paperwork so I started to complete that. The door whipped open and the clerk said tersely "oh! You haven't even done your paperwork??? You have to have that done AHEAD of time! And guess what if you mess it up you get to start ALLLLLLLL OVER AGAIN. And I cancel your appt! And then..." I couldn't even get a word in to be like "no! I just missed one line!" Ater berating me she slammed the door and I hear her say loudly "what is wrong with people???!!?? What is with this day???? Blah blah freakin blah heaven forbid I need to do anything during this time that serves me I'm so sorry "clerk 7" (if only I had your real name!!! Not like anything would be done about this judging from the other low ratings given) She was rude the entire time. Like after that intro it's not worth mentioning it all- she was just snotty and I was clearly an inconvenience at best. My picture is terrible and the expression on my face says it all- like do you really hate your job this much??? What is going on with your life to be this horrible straight out of the gate to a total stranger? Wow. I will have my passport and that's all that matters but heads up in case you're having a hard day, juggling kids, DON'T have everything sealed up with a bow like they apparently expect- it could be a rough one. If I was in a bad head space or stressed out this "experience" would have been salt on a wound for sure. Happy holidays, clerk 7.. hope things get better for you.
  • JJ
    Jess
    Dec 16, 2025
    2.0
    Wildly understaffed. Get ready to wait in a 30 minute line. Often one person working here even in the days leading up to Christmas.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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