United States Postal Service

2.4
247 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3150 Orleans St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3150 Orleans St, Bellingham, WA
98226, United States

Hours

Reviews

2.4
247 reviews
5 stars
64
4 stars
17
3 stars
12
2 stars
15
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, others reported extremely poor customer service experiences, including rudeness and lack of accountability.

Efficiency

Many reviews highlighted long wait times and understaffing, leading to frustration among customers trying to access services.

Delivery Issues

Numerous complaints were made about packages being delivered to the wrong address or not being delivered at all, causing significant customer dissatisfaction.

Cleanliness and Facilities

The cleanliness of the location was criticized, with reports of a dirty environment and broken self-service kiosks.

Staff Appreciation

Despite the challenges, several customers expressed appreciation for the hard work and dedication of the staff, acknowledging their efforts in a busy environment.
  • GA
    Gayle Andersen
    Dec 26, 2025
    5.0
    Glad it wasn't busy today!
  • PK
    Princess K
    Dec 23, 2025
    1.0
    Nothing in stock for shipping packages/parcels. Over crowded, messy and a terrible location..
  • AP
    Alex Powell
    Dec 16, 2025
    1.0
    Possibly the worst customer service experience of my life. It's incredible how poorly this place is run.
  • MS
    Mark Smith
    Dec 7, 2025
    5.0
    Consistently the best post office experience I have had. Everyone is helpful, knowledgeable, and pleasant.
  • MM
    Mm Mm
    Nov 6, 2025
    5.0
    Great customer service from the drop off area! The lady that works in the back to help with drop offs is extremely helpful!!! Another employee, Aden’s, is amazing ! She deserves a raise for her hard work! Thank you! 😊

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.