United States Postal Service

2.4
241 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3150 Orleans St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3150 Orleans St, Bellingham, WA
98226, United States

Hours

Reviews

2.4
241 reviews
5 stars
60
4 stars
17
3 stars
12
2 stars
15
1 star
137

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Employees are generally friendly, helpful, and efficient, often going above and beyond to assist customers.

Service Issues

Customers frequently report problems with package delivery, including misdeliveries, lost packages, and poor communication regarding delivery status.

Long Wait Times

Many reviews mention long wait times at the post office, especially during peak hours, due to understaffing.

Customer Service

While some customers praise the counter service, others express frustration with phone support and overall customer service experiences.

Facility Hours

Limited hours for self-service and lobby access are noted as inconvenient for customers with busy schedules.
  • MM
    Mm Mm
    Nov 6, 2025
    5.0
    Great customer service from the drop off area! The lady that works in the back to help with drop offs is extremely helpful!!! Another employee, Aden’s, is amazing ! She deserves a raise for her hard work! Thank you! 😊
  • DD
    Doreen
    Nov 5, 2025
    5.0
    Quick, efficient service
  • OO
    Olga O.
    Nov 1, 2025
    5.0
    First time shipping from the US, the service was great, kudos to ALL the people working there. Helped with everything from posting to packaging and were very attentive and nice. Thank you!
  • ML
    Michael Lehman
    Sep 27, 2025
    1.0
    Limited hours for Self Serve mailing in Lobby and access to P.O Boxes. Not very convenient if you have to work long hours seven days a week.
  • CT
    Courtney Taylor
    Sep 10, 2025
    5.0
    Thank you to my mail carrier and all the staff at this location that helped me with my held mail while I was out of town! It was a ridiculous number of packages

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.