The UPS Store

Reviews

• AM

  Ali Michelin

  Dec 29, 2025
  5.0
  The store hours and location are convenient, the associates have always been friendly, fast, knowledgeable and helpful and the services meet my needs. The associates who helped me today and the previous time at a different location went above and beyond to meet my requests. Unfortunately, UPS is more expensive than USPS, so that would be my only reason for not recommending or using UPS. However, that being said, I typically end up at UPS anyway because the location is more convenient for me and their lines are shorter and move faster.
• CH

  Cynthia Harvey

  Oct 17, 2025
  5.0
  Great service at this UPS Shop!! Very polite and kind.
• UU

  Uberchucker

  Aug 29, 2025
  5.0
  Mikayla really helped me ship three separate gifts to my friends in the USA with the best price and packaging services. I appreciated her ability to stay calm, focused and still show a smile even when it got very busy. The store was very clean and organized as well. Thank you very much.
• GL

  George Lam

  Aug 18, 2025
  1.0
  One of the employees old man asian with gray hair who works there is absolutely rude to everyone. While I was there I had two people call him out and it didn't change his behavior at all. Old man not competent and not professional. he need retire soon. If you have an opportunity to go somewhere else for your shipping needs I would pick somewhere else
• HW

  Harris Weigum

  Dec 27, 2021
  1.0
  Had a package to ship. Turns out the one closest to me was closed early too, but that’s a story for a different review. Google maps said this one was open, so I went. Giant sign over the door that says “we’re open for you!”. Ironic. Hours sign said that they’re supposed to close at 7pm. The current time was roughly 5pm. Door was locked and the security fence was up and no employees were present. There was no sign posted at all saying they were closed or “we’re closing early, be back tomorrow at XYZ time. Sorry for the inconvenience!” or anything like that. I do understand that stuff happens and staffing situations deteriorate sometimes, but I just think it’s a tad unprofessional to advertise certain business hours, close before those hours are up, and make no effort to correct/update those hours and let the public know about the change. I know for a fact that business owners can edit Google maps business hours and such very easily, and I also know that a paper sign written in sharpie taped to the glass is quick and easy to make. Two things that probably wouldn’t have even taken them a total of 5 minutes and would have saved multiple paying customers some annoyance/inconvenience/wasted fuel, and yet they didn’t bother. Just seems lazy and unprofessional in my opinion.

Frequently Asked Questions About The UPS Store