Brand Certified
United States Postal Service
2.2(261 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
15731 NE 8th St, Bellevue, WA
98008, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 15731 NE 8th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
261 reviews
5 stars
68
4 stars
11
3 stars
5
2 stars
11
1 star
166
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight consistently rude and unhelpful staff, with many customers feeling disrespected and dismissed during their interactions.
Staff Behavior
Several customers reported instances of staff being impatient, hostile, or accusatory, leading to a negative overall experience.
Mixed Experiences
While many reviews are negative, some customers reported positive interactions with specific employees who were helpful and professional.
Service Efficiency
Customers expressed frustration with long wait times and inefficient service, particularly when attempting to drop off packages or seek assistance.
- AZAizat Zamir2 days ago1.0Worst customer service ever
- ADAlbert DeenFeb 17, 20265.0The lady with a ginger hair who works on 2/17/2026 3:30-4pm in the rightmost window was unbelievably rude and unprofessional. She wants everyone to feel same the unfulfilling and sadness as she does.
- SSSharifFeb 9, 20261.0I'm talking to the manager of this post office. A woman standing at the front counter to receive postal packages. She doesn't put packages in the basket carefully, and she doesn't care at all that it says on the package to be transported carefully. But there are two gentlemen working at the third and fourth counters. They are excellent and very polite. We pay for transportation and it is important for our equipment to be transported carefully.
- RGRushi GongJan 28, 20261.0I had a very disappointing experience with an employee named Edward. He was impatient and rude, raised his voice at me, and repeatedly told me to go back wait for the package or the call without offering any assistance. When I asked for help, he refused to direct me to someone who could assist. I felt I had to calm him down due to his behavior. He claimed he was getting a supervisor, but no supervisor arrived. Later, when a supervisor did come, she said that she had not been contacted by him. The supervisor lady was professional and helpful, and I appreciated her assistance.
- OWOlivia WJan 20, 20261.0Absolutely unacceptable service. Don’t come here!!!!!! I walked in 3 minutes BEFORE closing—meaning the store was still officially open for business. However, a middle aged female staff member literally chased me out, claiming she was "off work." When I politely asked for a pen to use the self-service area myself, she reacted with extreme hostility, shouting, "OMG you need a pen?!" as if it were a ridiculous request. Professionalism is non-existent at this location. If you can't handle serving customers until your posted closing time, don't work in customer service. Management needs to address this staff member’s rude attitude immediately.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I expect at the United States Postal Service located at 15731 NE 8th St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need to make an appointment for passport photo services here?
Yes, for first-time passport and photo services, you need to schedule an appointment using the USPS online scheduler.
What are the operating hours of this USPS office during the week?
The USPS office is open Monday through Friday from 8:30 AM to 6:00 PM, and on Saturday from 9:00 AM to 3:00 PM. It is closed on Sundays.
How can I get a PO Box at this post office?
You can reserve a PO Box online via the USPS website and complete the setup in person, or apply directly at this location with valid ID and a completed application.
Is 24/7 access available to PO Boxes at this USPS location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but hours can vary, so please check with this Post Office for specific times.
What nearby places can I visit around the 15731 NE 8th St USPS location?
Nearby, you can find places like Starbucks for coffee, Grocery Outlet for groceries, and Hand & Stone Massage and Facial Spa for relaxation.
Are there any financial services close to this USPS location?
Yes, WaFd Bank and Navivision Wealth Society offer financial services near the post office, helpful if you need banking or wealth management before or after your visit.
Which medical or wellness facilities are near the USPS location?
Nearby wellness and medical options include Crossroads Wellness, The Joint chiropractic clinic, MultiCare Indigo Urgent Care, and Sonic Thin for beauty and weight loss services.
How can nearby transportation or landmarks help me find the USPS office?
Nearby landmarks such as the US Post Office branch and EB All Trades & General Contractors help identify the area, while local businesses like Starbucks provide convenient spots to meet or wait before your visit.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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