Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 15731 NE 8th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over dismissive attitudes and lack of basic assistance.
Communication Issues
Customers reported poor communication from staff, including unclear instructions and a lack of empathy when addressing concerns.
Mixed Experiences
While many reviews were negative, some customers praised specific employees for their helpfulness and professionalism, indicating a disparity in service quality.
Facility Conditions
The post office was described as outdated and poorly maintained, contributing to a negative overall impression.
HS
Hanni Seng
Jan 6, 2026
1.0
0 star if I could give. Went there first time and that’s enough for me. The service is bad especially the Asian lady. I went in to drop off mail, instead of telling me dogs are not allowed, she indirectly talking to the person she was helping that she doesn’t understand why I need to bring my dog in because some people are allergic. She said the sign is somewhere but doesn’t who moves it. I overhead and apologized and that I didn’t see no dogs allowed sign but she gave me a disgusting glance and ignored me. I was up next but she carried the conversation with the other customer till I got called by the man. She purposely didn’t want to help me. Plz avoid this location if u could.
I usually bring my dog in the post office in Bel-Red road and Andy is very nice and helpful.
A1
Abella 1
Dec 13, 2025
1.0
Wow. This place has definitely gone downhill. Edward seems to think it’s OK to yell at customers. And they are terribly lazy they don’t want to do their job because, “It takes too long.”
YH
Yingdan Huang
Dec 11, 2025
1.0
This was the first time I’ve ever felt genuinely bad while trying to drop off a package. The indoor drop bin was completely full and jammed, so I couldn’t use it. When I asked a clerk where I should leave my prepaid packages, the answer was simply “just leave it there,” without pointing or explaining where “there” actually was. For someone who doesn’t work behind the counter, that was not helpful at all.
I tried asking another employee, but she told me to wait in line even though this was only a quick prepaid drop-off and the bin was unusable. I had small children waiting in the car and simply needed clear instructions. When I politely asked to speak with a supervisor, I was told they would not call one for this issue.
The problem wasn’t that the staff were openly rude — it was the lack of basic communication and unwillingness to provide clear guidance. Between the full bin, the confusion, and the dismissive responses, the entire experience felt unnecessarily stressful.
This is not what a simple package drop-off should feel like.
ER
Evan Rose
Dec 10, 2025
1.0
We continue to be harassed & targeted by our mail delivery driver who continues to give false information and threaten to stop delivering our mail.
Note: I am only posting this here because no other channel has resolved this calling usps support, going in in person, doing what they ask us to do. We need help from someone outside of this office.
SS
Santiago Serrano
Dec 1, 2025
5.0
They helped me out sending a letter when it was my first time doing so in the U.S. and was a little lost. Great attitude and fast service.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I expect at the United States Postal Service located at 15731 NE 8th St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need to make an appointment for passport photo services here?
Yes, for first-time passport and photo services, you need to schedule an appointment using the USPS online scheduler.
What are the operating hours of this USPS office during the week?
The USPS office is open Monday through Friday from 8:30 AM to 6:00 PM, and on Saturday from 9:00 AM to 3:00 PM. It is closed on Sundays.
How can I get a PO Box at this post office?
You can reserve a PO Box online via the USPS website and complete the setup in person, or apply directly at this location with valid ID and a completed application.
Is 24/7 access available to PO Boxes at this USPS location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but hours can vary, so please check with this Post Office for specific times.
What nearby places can I visit around the 15731 NE 8th St USPS location?
Nearby, you can find places like Starbucks for coffee, Grocery Outlet for groceries, and Hand & Stone Massage and Facial Spa for relaxation.
Are there any financial services close to this USPS location?
Yes, WaFd Bank and Navivision Wealth Society offer financial services near the post office, helpful if you need banking or wealth management before or after your visit.
Which medical or wellness facilities are near the USPS location?
Nearby wellness and medical options include Crossroads Wellness, The Joint chiropractic clinic, MultiCare Indigo Urgent Care, and Sonic Thin for beauty and weight loss services.
How can nearby transportation or landmarks help me find the USPS office?
Nearby landmarks such as the US Post Office branch and EB All Trades & General Contractors help identify the area, while local businesses like Starbucks provide convenient spots to meet or wait before your visit.