Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1181 in Bellevue offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Ross Plaza.
Details
- DeliveryNot available
Location
Hours
Reviews
3.2
143 reviews
5 stars
66
4 stars
11
3 stars
4
2 stars
6
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised the friendliness and efficiency of certain employees.
Pricing Issues
Several reviews mention dissatisfaction with pricing, including charges for services that are often free at other locations, leading to perceptions of being overcharged.
Operational Efficiency
Customers noted both quick service and long wait times, with some praising the efficiency of the staff while others experienced delays and poor handling of packages.
Store Management
There are complaints about management practices, including early closures and lack of responsiveness to customer needs, contributing to a negative overall experience for some patrons.
- ACAlesia CampbellDec 24, 20251.0The drivers for UPS continue to be terrible, slapped a sticker on my door saying they attempted a delivery but never knocked but because they wasted their time to put a sticker on the door the customer service refused to file a complaint because they "attempted delivery". Apparently at UPS you can not do your job as long as you leave a blank sticker and not be held accountable for the work. Use any other company than this to ship, especially in the Bellevue area unless you want to sit outside all day and wait for them.
- DDDeniseAug 29, 20251.0Used to be good. Manny not so great. Previous owners awesome. I would like legal representation as to why I cannot have a mailbox here with only my passport. I lived here and owned home for 30 years. Friends with previous owners. Raised children in this beautiful area. Now that have retired, am legally living in another country, I seem to have no rights in my own as I sold my home.
- TTTursihuAug 12, 20251.0Extremely poor customer service at this location. For two days, I asked the employee five different times if my package had arrived. She only checked by my last name and repeatedly told me it wasn’t there, despite the email saying it was ready for pickup. At another UPS Store, they checked using my tracking number and confirmed the package was here all along. When I returned and they finally gave me my package, the employee refused to apologize and instead blamed me, saying I “didn’t give the tracking number ” — even though she never asked for it. Completely unacceptable.
- ACAndrew ChernovAug 8, 20255.0Very polite and wonderful guys work. There is almost no queue. Thank you
- CKChocku KrishnanAug 29, 20181.0Very consistent with other review. Old Asian guy. Very rude. May be he don't like to work there. Or take Amazon package. This second time same experience. UPS get your act together.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #1181 in Bellevue offer?
The UPS Store #1181 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #1181 located?
It is located at 14150 NE 20th St, Ste F1, Bellevue, WA 98007, US, across from Ross Plaza.
What are the regular business hours of The UPS Store #1181?
Monday to Friday from 8:00 AM to 6:30 PM, Saturday 10:30 AM to 4:00 PM, and Sunday 11:00 AM to 4:00 PM. Hours may vary on holidays.
Is The UPS Store #1181 open on Sundays?
Yes, it is open on Sundays from 11:00 AM to 4:00 PM, with possible variations on holidays.
What payment methods are accepted at The UPS Store #1181?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #1181 offer special deals or discounts?
Yes, customers can save big with special offers and coupons available on their website.
What are some nearby dining options for customers visiting The UPS Store #1181?
Dickey's Barbecue Pit, a barbecue and fast-food restaurant, is nearby and a convenient option for a meal before or after your visit.
Are there any pet-related stores close to The UPS Store #1181?
Yes, Saltwater City, a pet store and seafood restaurant, is nearby, useful for customers who want to shop for pet supplies or have a meal.
Where can I get eye care services near The UPS Store #1181?
Bellevue PV, an optometrist and eye care clinic, is close by for anyone looking for eye care services around The UPS Store.
How can nearby services like Shred Nations complement what The UPS Store #1181 offers?
Shred Nations, offering shredding services and professional services nearby, complements The UPS Store's document shredding options and provides additional secure shredding solutions.