Brand Certified
The UPS Store
3.2(143 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
14150 NE 20th St, Bellevue, WA
98007, United States
Certified by The UPS Store • Feb 22, 2026
(425) 643-3630
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/wa/bellevue/14150-ne-20th-st
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1181 in Bellevue offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Ross Plaza.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
3.2
143 reviews
5 stars
66
4 stars
11
3 stars
4
2 stars
6
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised the friendliness and efficiency of certain employees.
Pricing Issues
Several reviews mention dissatisfaction with pricing, including charges for services that are often free at other locations, leading to perceptions of being overcharged.
Operational Efficiency
Customers noted both quick service and long wait times, with some praising the efficiency of the staff while others experienced delays and poor handling of packages.
Store Management
There are complaints about management practices, including early closures and lack of responsiveness to customer needs, contributing to a negative overall experience for some patrons.
- ACAlesia CampbellDec 24, 20251.0The drivers for UPS continue to be terrible, slapped a sticker on my door saying they attempted a delivery but never knocked but because they wasted their time to put a sticker on the door the customer service refused to file a complaint because they "attempted delivery". Apparently at UPS you can not do your job as long as you leave a blank sticker and not be held accountable for the work. Use any other company than this to ship, especially in the Bellevue area unless you want to sit outside all day and wait for them.
- DDDeniseAug 29, 20251.0Used to be good. Manny not so great. Previous owners awesome. I would like legal representation as to why I cannot have a mailbox here with only my passport. I lived here and owned home for 30 years. Friends with previous owners. Raised children in this beautiful area. Now that have retired, am legally living in another country, I seem to have no rights in my own as I sold my home.
- CKChocku KrishnanAug 29, 20181.0Very consistent with other review. Old Asian guy. Very rude. May be he don't like to work there. Or take Amazon package. This second time same experience. UPS get your act together.
- KMKathy MarionJun 20, 20154.0Needed a notary. Super helpful and very efficient, but I felt exlensive.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
Brand Certified Facts from The UPS Store
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Certified February 22, 2026Yext Knowledge Graph
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