Brand Certified
The UPS Store
3.3(129 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
12819 SE 38th St, Bellevue, WA
98006, United States
Certified by The UPS Store • Feb 22, 2026
(425) 562-0311
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/wa/bellevue/12819-se-38th-st
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0501 in Bellevue offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Factoria Area Across From Bank Of America.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
3.3
129 reviews
5 stars
66
4 stars
7
3 stars
3
2 stars
7
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise the staff for being friendly and helpful, others report rude and unhelpful interactions, particularly with the owner.
Efficiency
Many customers appreciate the quick and efficient service, noting that they can complete their tasks in a timely manner.
Pricing Concerns
Several reviews mention dissatisfaction with pricing, indicating that customers feel charged higher rates compared to other options and express frustration over additional fees.
Store Management
There are complaints about the store's management, particularly regarding the owner's attitude and handling of customer inquiries, which has led to uncomfortable experiences for some customers.
Overall Experience
While some customers have had positive experiences and recommend the store, others strongly advise against using this location due to negative interactions.
- ALAda LiuFeb 2, 20265.0My experience here is always an expedited efficient processing with friendly staff.
- KKKkaNov 1, 20251.0Charged me $25+ for mailing a piece of paper to San Diego, and this is the cheapest option they have. So Ridiculous/
- ETEmma TangOct 21, 20255.0Excellent location and friendly staff. We visited recently for passport photos and document mailing, and the lady who assisted us was incredibly helpful and efficient!
- NBNeal BernsteinSep 19, 20255.0The team employee, Michael, is incredible. He’s nice, smart, efficient, patient, and super helpful. He goes above and beyond to help me with my items every time I visit this store.
- JWJocelyn WangAug 3, 20184.0I have had great experiences with this store! Services are great!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
Brand Certified Facts from The UPS Store
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Certified February 22, 2026Yext Knowledge Graph
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