United States Postal Service

1.8
258 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 418 W Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
418 W Main St, Battle Ground, WA
98604, United States

Hours

Reviews

1.8
258 reviews
5 stars
40
4 stars
9
3 stars
5
2 stars
9
1 star
195

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific complaints about certain employees being consistently dismissive or aggressive.

Understaffing

Numerous reviews indicated that the post office is understaffed, leading to long wait times and inconsistent service.

Delivery Issues

Customers frequently experienced problems with mail delivery, including misdelivered packages and claims of 'attempted delivery' without actual attempts.

Mixed Experiences

While many reviews highlighted negative experiences, a few customers noted positive interactions with specific employees who provided helpful service.
  • SW
    S W
    5 days ago
    1.0
    This place is terrible. The customer service agents are all rude and not friendly. Nobody greets you with a hello or a smile. I know their job is difficult, but this is ridiculous. They also lose packages all the time or come damaged. I think they play soccer with them. I have to go to a different post office that is much further away to make sure my items don't get lost and work with someone who is friendly.
  • BB
    Bradley
    Jan 5, 2026
    1.0
    Some of the rudest employees I’ve encountered. These people are miserable, go to a different usps office, you’ll get nothing done here except for your day ruined.
  • VT
    Vyanna Troutman
    Dec 13, 2025
    3.0
    Edit- I stand by what I shared. However, I did have a great experience this time. Several of my Christmas gifts were not delivered due to an address issue. When I got the email from the vendor I called the USPS and the gentleman (Scott?) was very helpful. He looked up the address and contacted the driver and they found a solution. He actually called me back to tell me how it has been resolved and I am beyond appreciative- those were gifts I struggled to find online and I wouldn’t have been able to replace by Christmas. Well done! I’ve been a customer here for years. They are understaffed. The service is inconsistent and ranges from terrific to terrible. I’ve been given poor info, wrong info, and been talked down to, ignored, told to return later, and shrugged at. When they are good they are truly helpful and kind. But it’s a crapshoot each time. I will say the most inconsiderate person is a woman with dark hair who appears to be either Hawaiian or south seas(?) 7 of 10 times she is rude, dismissive, and downright obnoxious. Other times she is sweet…. I’ve seen this over several years and I actually will drive out of my way to a different location most of the time. I do think the root issue is understaffing. Routes are too long, too big and the front desk has too few workers for the customer base.
  • HL
    Heather Lawhead
    Dec 11, 2025
    1.0
    I have lived in Battle Ground for many years and have gone into the post office many times. The female counter representative is the rudest and most unhelpful person. So unfriendly and downright nasty to deal with.
  • SD
    Sterling Davis
    Dec 10, 2025
    1.0
    If you live in Battle Ground, do not order anything that is a trading card, the mail will not get to you. I've received my mail opened and the contents stolen. Most of the time cut open. All of my other mail gets to me, but there is someone there who either delivers the mail or sorts it that is targeting mail with any kind of trading card and stealing them. I've sent in so many complaints and requests for missing mail, but they have all been ignored. I've even signed up for informed delivery, so I know they get scanned, but rarely make it to my mailbox. Living in Battle Ground will effect how you shop online. Beware of this shady and law breaking office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.