Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 418 W Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
254 reviews
5 stars
40
4 stars
9
3 stars
4
2 stars
9
1 star
192
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, particularly during passport services, leading to frustration and dissatisfaction.
Staffing Issues
Numerous reviews mentioned understaffing, resulting in long wait times and inefficient service.
Delivery Problems
Customers frequently experienced issues with mail delivery, including misdelivered packages and lack of attempts to deliver.
Mixed Experiences
While some customers had positive interactions with specific employees, the overall sentiment leaned towards negative due to consistent complaints.
Management Concerns
Several reviews criticized the management of the post office, suggesting a need for better training and oversight of staff.
- JWJenah Winkler5 days ago5.0Alex had my husband and I in and out of the place in 20 minutes. It was quick and painless getting our passport information filled out and ready to go as will as our pictures taken.
- RNRenee NeddoNov 7, 20251.0Born and raised in Battle Ground WA and watched my tiny town grow immensely, but USPS should be able to handle the growth of our community. The abysmal customer service this agency provides is beyond belief - charge more for all services with decrease in service provided. Any other shipping business would be closed by now offering the same level of service USPS does. I constantly receive others mail, its hit or miss if I receive monthly billings, increased delivery time to send a payment within our own state. The final straw is the refusal to deliver packages. You can track your packages and know pretty consistently the day they are out for delivery. Leave your driveway gate open and they will leave note in box that couldn't deliver - gate closed. I've personally watched them drive by with my gate open and do this. I work the same hours as BG Post Office in Camas. I cannot get there to pick up a pkg they refused to deliver until Saturday, but I receive final notice of pkg to pick up mid-week when they only received my pkg the previous Saturday and wouldn't deliver??? BG USPS you are the worst. Because of you, I rarely buy from Etsy or Ebay anymore, because sellers use you. If I can determine thru Amazon if the seller is using you, I won't make the purchase. Maybe that's your plan....to have majority of our citizens to stop utilizing your services. Get a clue, eventually you will lose your job. Its funny how the other freight carriers have no issue with our driveway gate, but you do.
- MJMatt JacobsOct 14, 20251.0Went in for a passport they were 20 minutes late to my appointment and then the lady was as rude as you could possibly be. I will never go to that post office again
- BSBrandon SkinnerOct 3, 20251.0Absolutely terrible. Filled out the form on the pick up a package notice that literally says send a representative. We filled it out signed and they are REFUSING to allow my representative to pick up a package. Not only that but they literally should have dropped the package off at the house but they are to lazy to pick up the code!
- CHCrystal HutchinsonSep 11, 20251.0Recently moved in to our new home that we bought. We continuously get mail that belongs to people that no longer live here I have notified the post office as well as having a note inside of my mailbox however, the mail continues to get delivered and even though I had my flag up in the mail that was incorrectly delivered with return to sender written on it in the mailbox they just flipped the flag down and kept going. Good job battle ground post office!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 418 W Main St offer?
The United States Postal Service at 418 W Main St offers mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most can also take your passport photo. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services here?
Most Post Offices offering passport services require an appointment via the online scheduler. Some locations have limited walk-in passport hours.
Does this Post Office provide passport photo services?
Yes, passport photo services are available by appointment using the online scheduler.
What is the fee for a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at the United States Postal Service on W Main St?
Yes, you can search for available PO Boxes and reserve one online or in person. Instructions for setup will be provided upon reservation.
Are PO Boxes accessible after hours at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary, so check with this Post Office for specific lobby hours.
What are the regular opening hours of the United States Postal Service at 418 W Main St?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
What nearby dining options can I visit before or after using the Post Office?
Popular nearby dining spots include Golden Palace at Battle Ground and Silver Dragon, which offer Chinese cuisine, and McDonald's for fast food.
Which nearby educational institutions are close to the Post Office?
Nearby educational institutions include Battle Ground High School and BGHS Preschool, making it convenient for families and students visiting the area.
Are there any nearby services for vehicle maintenance close to the United States Postal Service?
Yes, Dick's Point S and Dick's Tire Factory are nearby tire shops and automotive service centers conveniently located for vehicle needs.