Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 418 W Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with specific complaints about certain employees being consistently dismissive or aggressive.
Understaffing
Numerous reviews indicated that the post office is understaffed, leading to long wait times and inconsistent service.
Delivery Issues
Customers frequently experienced problems with mail delivery, including misdelivered packages and claims of 'attempted delivery' without actual attempts.
Mixed Experiences
While many reviews highlighted negative experiences, a few customers noted positive interactions with specific employees who provided helpful service.
SW
S W
5 days ago
1.0
This place is terrible. The customer service agents are all rude and not friendly. Nobody greets you with a hello or a smile. I know their job is difficult, but this is ridiculous. They also lose packages all the time or come damaged. I think they play soccer with them. I have to go to a different post office that is much further away to make sure my items don't get lost and work with someone who is friendly.
BB
Bradley
Jan 5, 2026
1.0
Some of the rudest employees I’ve encountered. These people are miserable, go to a different usps office, you’ll get nothing done here except for your day ruined.
VT
Vyanna Troutman
Dec 13, 2025
3.0
Edit- I stand by what I shared. However, I did have a great experience this time. Several of my Christmas gifts were not delivered due to an address issue. When I got the email from the vendor I called the USPS and the gentleman (Scott?) was very helpful. He looked up the address and contacted the driver and they found a solution. He actually called me back to tell me how it has been resolved and I am beyond appreciative- those were gifts I struggled to find online and I wouldn’t have been able to replace by Christmas.
Well done!
I’ve been a customer here for years. They are understaffed. The service is inconsistent and ranges from terrific to terrible.
I’ve been given poor info, wrong info, and been talked down to, ignored, told to return later, and shrugged at.
When they are good they are truly helpful and kind. But it’s a crapshoot each time.
I will say the most inconsiderate person is a woman with dark hair who appears to be either Hawaiian or south seas(?) 7 of 10 times she is rude, dismissive, and downright obnoxious. Other times she is sweet….
I’ve seen this over several years and I actually will drive out of my way to a different location most of the time.
I do think the root issue is understaffing. Routes are too long, too big and the front desk has too few workers for the customer base.
HL
Heather Lawhead
Dec 11, 2025
1.0
I have lived in Battle Ground for many years and have gone into the post office many times. The female counter representative is the rudest and most unhelpful person. So unfriendly and downright nasty to deal with.
SD
Sterling Davis
Dec 10, 2025
1.0
If you live in Battle Ground, do not order anything that is a trading card, the mail will not get to you. I've received my mail opened and the contents stolen. Most of the time cut open. All of my other mail gets to me, but there is someone there who either delivers the mail or sorts it that is targeting mail with any kind of trading card and stealing them. I've sent in so many complaints and requests for missing mail, but they have all been ignored. I've even signed up for informed delivery, so I know they get scanned, but rarely make it to my mailbox. Living in Battle Ground will effect how you shop online. Beware of this shady and law breaking office.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 418 W Main St offer?
The United States Postal Service at 418 W Main St offers mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most can also take your passport photo. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services here?
Most Post Offices offering passport services require an appointment via the online scheduler. Some locations have limited walk-in passport hours.
Does this Post Office provide passport photo services?
Yes, passport photo services are available by appointment using the online scheduler.
What is the fee for a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at the United States Postal Service on W Main St?
Yes, you can search for available PO Boxes and reserve one online or in person. Instructions for setup will be provided upon reservation.
Are PO Boxes accessible after hours at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary, so check with this Post Office for specific lobby hours.
What are the regular opening hours of the United States Postal Service at 418 W Main St?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
What nearby dining options can I visit before or after using the Post Office?
Popular nearby dining spots include Golden Palace at Battle Ground and Silver Dragon, which offer Chinese cuisine, and McDonald's for fast food.
Which nearby educational institutions are close to the Post Office?
Nearby educational institutions include Battle Ground High School and BGHS Preschool, making it convenient for families and students visiting the area.
Are there any nearby services for vehicle maintenance close to the United States Postal Service?
Yes, Dick's Point S and Dick's Tire Factory are nearby tire shops and automotive service centers conveniently located for vehicle needs.