Location.com logo
Brand Certified

The UPS Store

4.7
(255 reviews)

Business Details

(206) 842-5501

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1265 in Bainbridge Island offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Island Village Shopping Center At High School Road And 305.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
321 High School Rd NE, Bainbridge Island, WA
98110, United States

Hours

Reviews

4.7
255 reviews
5 stars
228
4 stars
14
3 stars
0
2 stars
1
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and professional, with many customers expressing gratitude for their assistance.

Management Issues

Some reviews highlight poor management and inconsistent service, with reports of rude behavior from certain staff members.

Efficiency

Customers appreciate the quick and efficient service, often noting that their transactions are handled smoothly and without long waits.

Notary Service

There are complaints regarding the notary service, including issues with availability and quality, leading to customer dissatisfaction.

Store Environment

While many find the store well-organized and pleasant, some reviews mention disarray and unprofessionalism in the store's appearance.
  • MA
    Mahdi Albassam
    6 days ago
    5.0
    Nice store with helpful staff. Poor internet and phone signal.
  • CP
    Charlotte Platt
    Jan 28, 2026
    5.0
    Tiffany and her staff are always super helpful! Great service
  • AP
    Adriana Prince
    Dec 23, 2025
    5.0
    I had the best experience at this store. I had an issue with my return label and they helped troubleshoot it without an issue, were extremely friendly and professional. They have a printer kiosk and everything worked so efficiently. Thanks!
  • CC
    Carii Clawson
    Oct 23, 2025
    5.0
    Every time I go in there, there is a lovely gentleman there who is fun, upbeat, and always makes me leave there with a smile!
  • HG
    Heather Grant
    Oct 14, 2025
    1.0
    Rude, sullen, unhelpful and lousy customer service. I went in to have a an item packaged and shipped as a return for my mother who lives on Bainbridge Island. The male clerk started as sullen and went downhill from there. He was snarky and when asked about the "from" address on the shipping receipt that was not my mothers he became even more snarky. He kept telling me that the shipping label is theirs but the receipt he showed me was my home address, not my mothers. I was thoroughly confused and instead of being helpful he yells at me I don't have to show you anything, I know. I explained that I don't and wanted to see the actual shipping label....he stormed off mumbling and cussing and saying how stupid I was. I quipped, Hey, what about some customer service? Their store manager got involed and she was even ruder than he was Needless to say I cancelled the transaction and will take my busines to FedEx or anywhere but here. Who needs such nasty rudeness. They clearly don't know who the customers are.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1265 in Bainbridge Island offer?

The UPS Store #1265 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: