The UPS Store

3.5
93 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4442 in Auburn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Lakeland Town Center.

Details

  • DeliveryNot available

Location

The UPS Store
1402 Lake Tapps Pkwy E, Auburn, WA
98092, United States

Hours

Reviews

3.5
93 reviews
5 stars
50
4 stars
7
3 stars
2
2 stars
4
1 star
30
  • OM
    O! M
    Oct 25, 2025
    1.0
    A $1.66 Lesson in Customer Service I stopped by this UPS Store to drop off a small Amazon return on my way to pick up my kids from school. The package was packed but not sealed - I’d left home in a hurry and figured taping it shut would be a quick courtesy at the counter. I handed it over to the man behind the counter - possibly the owner - who took one look and informed me they charge $1.66 to apply a strip of tape. I was stunned. Not by the policy itself, but by the sheer pettiness of it. I politely declined, took my package, and walked out. For context: we were the only two people in the store as far as I could see. This wasn’t about discouraging time-wasting during a rush. It was just a quiet moment, and a missed opportunity for a small gesture of goodwill. Let’s talk numbers. A full roll of Scotch Heavy Duty Shipping Tape costs between $3.29 and $8.58 at Walmart, depending on length and whether it includes a dispenser. That means this store is charging up to 50% of the price of an entire roll for a single strip. To put it in perspective: A full roll is about 1,965.6 inches long and costs around $5.89. A 15-inch strip (enough to seal my 13-inch box) would cost about $0.045 at this retail price. That makes the $1.66 charge a 3,500% markup. Wall Street would kill for margins like that. Bottom line: I understand times are tough. But nickel-and-diming customers in this way and assuming they won’t notice doesn’t build loyalty. It chips away at it. To the owner: I hope you’ll reconsider this policy. It’s not your brightest idea, and judging by other reviews, I’m not the only one who thinks so. 🤨
  • RC
    R Craig Crozier
    Oct 20, 2025
    1.0
    Can't mail a package with USPS... This place SUCKS
  • EH
    Emily Huang
    Oct 12, 2025
    5.0
    Great service!
  • PS
    Peter Swanson
    Oct 12, 2025
    5.0
    Had a good experience here. The line went fast and the staff know what they were doing, got me in and out in no time.
  • OM
    Orion McCabe-Gouldo
    Oct 12, 2025
    5.0
    A great establishment with a helpful manager and crew. Very knowledgeable and helped me successfully ship my package in the most affordable way.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4442 in Auburn offer?

The UPS Store #4442 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.