Brand Certified
The UPS Store
2.1(425 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
1245 Auburn Way N, Auburn, WA
98002, United States
Certified by The UPS Store • Mar 01, 2026
(253) 833-4000
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/wa/auburn/1245-auburn-way-n
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5829 in Auburn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To New La Fitness & Dollar Tree Store.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
2.1
425 reviews
5 stars
107
4 stars
11
3 stars6
2 stars6
1 star
295
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers describing staff as rude, unhelpful, and unprofessional.
Staff Behavior
Several customers reported negative experiences with specific staff members, particularly an older gentleman, who was described as grumpy and disrespectful.
Mixed Experiences
While many reviews were negative, some customers praised specific employees for their helpfulness and professionalism, indicating a divide in service quality.
Operational Issues
Customers expressed frustration with the store's inconsistent operating hours and service availability, often finding the store closed during posted hours.
- DMDarin McGuire6 days ago3.0When the sign for operating hours says open at 8:30 during the week and the door still isn't open at 8:50 it seems like theres a problem with providing good service in the community from this owner. I have already seen several people with packages try to open the locked front door and walk away comfused while looking at their phones to make sure the time is correct. People have lives and require dependable service from their community retailers and I don't think this owner really cares. Now when they are open the employees are typically nice but I have seen otherwise, especially the older guy who can be moody and short on occasion. All I'm saying is don't be surprised if you experience that person next time you visit.
- BNBrigitta NetheryFeb 12, 20265.0The notary is a very sweet guy. He does get grumpy at times. But put yourself in his shoes. If you think you're having a bad day, think about the day he's having. I came in to get 3 notarized stamps. I treated him with respect, and got respect back.
- JBJoshua BurbachFeb 10, 20261.0Absolutely the rudest people
- HSHarsnimer SinghFeb 3, 20261.0Customer service is the worst, now I understand why this store has such a low rating.
- FJFranco JJan 20, 20262.0This store charges a 4 dollar service fee to print a ups label. When asked why the response was "we use a big printer". Wouldn't be surprised if the charge a service fee to tape your box closed or want to charge you for the oxygen you breathe while in the store. Take your business somewhere else.
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Auburn offer?
The UPS Store #5829 in Auburn offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store located?
It is located at 1245 Auburn Way N, Auburn, WA 98002, US, next to New La Fitness and Dollar Tree Store.
What are the hours of operation for The UPS Store?
The store is open Monday to Friday from 8:30 AM to 7:00 PM and on Saturday from 9:30 AM to 3:00 PM. It is closed on Sundays.
Is The UPS Store open on major holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19. It operates regular hours on November 11 and November 28.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
How can customers contact The UPS Store?
Customers can call +1 253-833-4000 or email store5829@theupsstore.com.
Does The UPS Store offer any special discounts or promotions?
Yes, customers can save with special offers and coupons available on their website.
What nearby stores can I visit before or after The UPS Store?
You can visit Dollar Tree next door for discount shopping or New La Fitness nearby for a workout.
Are there professional services near The UPS Store?
Yes, Pioneer Accounting Group offers financial and accounting services nearby, which can be convenient for business needs.
Where can I find shredding services near The UPS Store?
Shred Nations provides shredding services close to The UPS Store, which can be useful for secure document disposal.
Brand Certified Facts from The UPS Store
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