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The UPS Store

2.1
(425 reviews)

Business Details

1245 Auburn Way N, Auburn, WA
98002, United States
(253) 833-4000
https://locations.theupsstore.com/wa/auburn/1245-auburn-way-n

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5829 in Auburn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To New La Fitness & Dollar Tree Store.

Details

  • DeliveryNot available

Location

The UPS Store
1245 Auburn Way N, Auburn, WA
98002, United States

Hours

Reviews

2.1
425 reviews
5 stars
107
4 stars
11
3 stars
6
2 stars
6
1 star
295

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers describing staff as rude, unhelpful, and unprofessional.

Staff Behavior

Several customers reported negative experiences with specific staff members, particularly an older gentleman, who was described as grumpy and disrespectful.

Mixed Experiences

While many reviews were negative, some customers praised specific employees for their helpfulness and professionalism, indicating a divide in service quality.

Operational Issues

Customers expressed frustration with the store's inconsistent operating hours and service availability, often finding the store closed during posted hours.
  • DM
    Darin McGuire
    6 days ago
    3.0
    When the sign for operating hours says open at 8:30 during the week and the door still isn't open at 8:50 it seems like theres a problem with providing good service in the community from this owner. I have already seen several people with packages try to open the locked front door and walk away comfused while looking at their phones to make sure the time is correct. People have lives and require dependable service from their community retailers and I don't think this owner really cares. Now when they are open the employees are typically nice but I have seen otherwise, especially the older guy who can be moody and short on occasion. All I'm saying is don't be surprised if you experience that person next time you visit.
  • BN
    Brigitta Nethery
    Feb 12, 2026
    5.0
    The notary is a very sweet guy. He does get grumpy at times. But put yourself in his shoes. If you think you're having a bad day, think about the day he's having. I came in to get 3 notarized stamps. I treated him with respect, and got respect back.
  • JB
    Joshua Burbach
    Feb 10, 2026
    1.0
    Absolutely the rudest people
  • HS
    Harsnimer Singh
    Feb 3, 2026
    1.0
    Customer service is the worst, now I understand why this store has such a low rating.
  • FJ
    Franco J
    Jan 20, 2026
    2.0
    This store charges a 4 dollar service fee to print a ups label. When asked why the response was "we use a big printer". Wouldn't be surprised if the charge a service fee to tape your box closed or want to charge you for the oxygen you breathe while in the store. Take your business somewhere else.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Auburn offer?

The UPS Store #5829 in Auburn offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store located?

It is located at 1245 Auburn Way N, Auburn, WA 98002, US, next to New La Fitness and Dollar Tree Store.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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