United States Postal Service

2.4
56 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 60 White St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
60 White St, South Burlington, VT
05403, United States

Hours

Reviews

2.4
56 reviews
5 stars
15
4 stars
4
3 stars
2
2 stars
3
1 star
32
  • KH
    Kyler Hella
    Jul 21, 2025
    1.0
    Held my mail for no reason and said my empty mailbox was full...
  • MM
    Marissa Miles
    Jul 21, 2025
    1.0
    They held my mail from me cause I didn’t have room in my empty mail box for my mail. Covered the part that says my name in the mailbox with “hold”. So am I never supposed to get my mail??
  • JS
    Jessica Stephens
    Jan 14, 2025
    1.0
    I’ve lived in the same apartment for three years, and every year I have had to physically go in to the office and fill out a no change permanent address form because, for some reason they can’t explain, they decide I have moved and left no forwarding address. All of my pertinent mail ends up sent back to senders, such as government documents, bills, etc, and they make me come back in. Then they try to tell me I must’ve moved and forgotten to fill it out, or that I went on vacation and filled out a form mistakenly, something non sensical, to which I reply; no, I’ve lived here all this time, never taken a vacation, never paused postal service, and there has never been any action on my part to warrant considering me moved with no forwarding address. I’m still right here. And of course when this happens, I can’t do an online COA bc the old address and new address is the same and the online form won’t let me. I can’t call the 800 number bc they tell me just to go in, I can’t call the local office bc it’s the p.o. And no one answers. So I have to take valuable time out of my day to go deal with people who tell me it must be something I’ve done instead of somebody incompetent on their end messing up, to once again renew my annual “yes I exist” form. It’s incredibly stupid, insulting, and a gross waste of my time. If I could give this location 0 stars, I would.
  • JC
    Josh C
    Dec 28, 2022
    1.0
    They don't open full service lobby on time
  • AL
    Ava Lavoie
    Mar 26, 2018
    1.0
    Every time I go in (which is often, I sell stuff online) they’re the rudest most put out by anything USPS employees ever. Multiple works too, not just one.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.