The UPS Store

3.0
74 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1107 in South Burlington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Blue Mall Across From The University Mall.

Details

  • DeliveryNot available

Location

The UPS Store
150 Dorset St Ste 245 The Blue Mall, South Burlington, VT
05403, United States

Hours

Reviews

3.0
74 reviews
5 stars
33
4 stars
4
3 stars
1
2 stars
4
1 star
32
  • MM
    Matt
    Sep 8, 2025
    1.0
    Disgusting treatment by owner. 0 respect. DO NOT DO BUSINESS HERE.
  • DF
    Dean Fraser
    Sep 6, 2025
    2.0
    As I write this review, I am currently on minute 102 with UPS customer service over a shipment this store couldn’t get from South Burlington to Rutland a staggering 60 miles, sent overnight. The package contained notarized legal documents, including a car title I paid them to handle. Once it left the counter, they had no responsibility, no answers, and no accountability. The only reason this isn’t a one-star review is because there’s a woman that works there who is occasionally nice to my kids if it’s not too busy. Otherwise, their service is unreliable so don’t trust them with anything important.
  • JM
    Judy Merchant
    Jul 25, 2025
    1.0
    My package was not sent and insurance on it wasn't offered. The recipient has not received my package sent June 1 as of today, July 25, and I doubt they ever will. The owner tried to be helpful at first but became dismissive of my complaint in favor of his employee., (over me, his patron.!) The owners manner was not professional and was rather rude at our last exchange on the phone. I won't go to this UPS location at the Blue Mall again. The public needs top consideration and respect shown them, always! And, if anyone else relates to this frustration, please post it.
  • AG
    Alex Germek
    Mar 22, 2024
    4.0
    Never had any problems with returning Amazon items, and every package I've had shipped arrived in good condition. I did a pack and ship with a picture frame once and was so impressed, everything got there and was really well packaged, no damage to the item. Only issue is they can get very short staffed at busy times, but even in these instances the employees I've worked with are still helpful.
  • TG
    Tiffany Goodman
    Jun 15, 2022
    1.0
    Just called and spoke with someone about a lost package that was dropped off at this store on 6/9/2022. The woman was very unpleasant and when I thanked her at the end of the call she didn’t respond and hung up on me. Thumbs down.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in South Burlington offer?

The UPS Store offers expert packing, shipping, professional printing, document finishing, mailbox services, notary, shredding, faxing, and computer access services.