Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6321 in Rutland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Near Market32.
Feedback is mixed, with many praising the staff for being friendly and helpful, while others report rude and unprofessional behavior.
Efficiency
Several customers noted quick and efficient service, especially for tasks like Amazon returns and shipping.
Staff Training
There are numerous complaints about staff being untrained or lacking knowledge, leading to poor customer experiences.
Store Management
Some reviews indicate issues with management and overall store operations, including inconsistent hours and staff behavior.
JF
j f
Feb 8, 2026
5.0
⭐️⭐️⭐️⭐️⭐️
Went to the UPS Store in Rutland twice recently (last Friday morning’ish 2/8/26 and again Sunday 2/8/26 around 10:15 AM) and both times the staff was excellent — friendly, patient, and super helpful. Quick, smooth service and a really well-run store. Highly recommend.
CT
Carrie Thibault
Feb 1, 2026
1.0
I went to the UPS store by Walmart in Rutland. The woman was not only super rude but could not figure out how to send a box to a military APO address....we tried my second box which was just going to Canada and she told me she couldn't do it without a phone number for the recipient ..who trained this woman?? Now * have to make a second trip to the post office tomorrow so I can mail my packages ...ridiculous.
SB
Steve B
Jan 15, 2026
5.0
The people at this store are so helpful, knowledgeable, and genuinely kind. They take great pride in their customer service and I will be a retuning customer always.