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The UPS Store #6321 in Rutland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Near Market32.
Feedback is mixed, with many praising friendly and helpful staff, while others report rude and unprofessional behavior.
Efficiency
Several customers noted quick and efficient service, especially for tasks like Amazon returns and shipping.
Staff Training
There are complaints about inadequate training leading to poor service experiences, with some customers feeling staff lack knowledge.
Store Operations
Issues with store hours and availability were highlighted, with reports of the store being closed during posted hours.
Positive Experiences
Despite negative reviews, many customers expressed satisfaction with their experiences, particularly with specific staff members.
SG
Sebastian Greenholtz (greenmntmagpie)
Nov 18, 2025
5.0
The most friendly, helpful, and quick service I've ever gotten at a UPS store
RA
Raven Averill
Nov 6, 2025
1.0
If I could give this negative stars I would. Absolute worst customer service experience I’ve ever had. Not one single person here knows how to do their job. You ask them the most straightforward question and they can’t comprehend it what you’re talking about. Go anywhere else at all costs horrible business it’s like they’re trying to make it as hard as possible for you.
JW
June Ward
Oct 20, 2025
5.0
The gentleman who assisted me was pleasant, polite, answered all my questions with respect, and solved my problem!!
CP
Carolyn Putnam
Oct 19, 2025
5.0
They are very helpful and always up beat. I really appreciate the employees. Use this store as much as possible v my go to when needed.