United States Postal Service

2.8
16 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2893 US Route 2 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2893 US Route 2, East Montpelier, VT
05651, United States

Hours

Reviews

2.8
16 reviews
5 stars
6
4 stars
1
3 stars
1
2 stars
0
1 star
8
  • JA
    John Akielaszek
    Dec 9, 2024
    1.0
    This Montpelier Post Office management leaves a lot to be desired. You have holiday traffic but every time I am at the P.O. there is usually just one person at the desk, and usually the same woman. Would it be asking too much to have a second person providing customer service? How this woman (Wendy) keeps a positive and friendly attitude I really don't know how she does it. Management obviously missed the lessons on customer service or they just don't care, probably the latter. Don't waste your time trying to call them, they never pick up and you can't leave a message. This is possibly the worst run P.O. in our area.
  • BG
    Brian Gallagher
    Sep 30, 2024
    5.0
    Great service and Alan and Vanessa are always pleasant!
  • JG
    John Giam
    Mar 6, 2024
    5.0
    Excellent service!
  • SW
    Shelley W
    Dec 7, 2023
    1.0
    Why is it so hard to figure out where this usps is located?? online says national life group, but that’s not correct. then i had to ask around town to find out they were tucked away and hidden by the fine arts building, just to arrive and see a sign saying they’re now outside of NAPA. that was over a month ago. Now i need to pick up another package, and everyday i drive by NAPA and they aren’t there. And if you call the customer service line they have no idea where they are, and just tell you that you need to go to the national life group. Why is it impossible for someone to just put the correct address online???????? the first time i had to deal with them i had a VERY important piece of mail go missing for months because nobody knew where these people were located, and when i got there the female denied having it without even looking for it. Thankfully the male worker actually did his job and looked for it and what do you know? it was there. Even before the flood and all this happening, this particular location has sucked. They’ve consistently lost packages and not admitted it, claimed they tried to drop off mail when my security cameras say otherwise, dropped off my medication and insurance cards to someone else in town, etc. All over bad. 1 star is too much.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.