United States Postal Service

2.3
56 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 218 Malletts Bay Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
218 Malletts Bay Ave, Colchester, VT
05446, United States

Hours

Reviews

2.3
56 reviews
5 stars
16
4 stars
1
3 stars
3
2 stars
0
1 star
36
  • WK
    Willow Kelly
    Sep 7, 2025
    1.0
    Two packages were marked as delivered and left on my front door at 4pm on a Thursday evening. I was home, the mail truck never came, neither myself nor my neighbor have my packages. The following day, I called the Post Office and spoke to a clerk who confirmed they were delivered to the wrong address. I was told they would be retrieved and delivered the same day and I would receive a phone call. It has been 5 days and I have neither heard from the post office or received my packages. I don't understand why it is so difficult to deliver mail to a clearly marked address or to own up to when they make mistakes.
  • LL
    Larkin
    Aug 10, 2023
    1.0
    They do not answer the phone. They are currently not delivering packages. I attempted to pick up a package that has been "waiting for delivery scan" for six days now, and was told I cannot. I understand they are having staffing issues but this is ridiculous. Also, for the last year and a half, we consistently receive mail in our mailbox that belongs to our neighbors. I assume they probably receive mail that is addressed to us.
  • JJ
    Jens Johnson
    Mar 22, 2023
    5.0
    Extremely helpful and friendly staff. I’ve been here several times and always had a positive experience
  • MP
    Marc Price
    Aug 30, 2019
    1.0
    Worst customer service ever!!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.