United States Postal Service

2.7
93 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 11 Elmwood Ave Lbby to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
11 Elmwood Ave Lbby, Burlington, VT
05401, United States

Hours

Reviews

2.7
93 reviews
5 stars
29
4 stars
9
3 stars
3
2 stars
6
1 star
46
  • JS
    Jay Strauss
    Dec 24, 2025
    1.0
    Greatly understaffed post office and delivery to home address is spotty. You can complain all you want.It will make no difference to the feds.
  • HM
    Heather J Moore
    Dec 11, 2025
    1.0
    They lose a lot of mail that's got tracking numbers & not. You can't make this crap up. Sat in one package of antibiotics for almost 2 weeks, couldn't give me an answer as to where it was & even said the tracking scans made no sense. The shipper filed a lost package claim, they found it immediately and intercepted it and sent it BACK. Now, they've lost 2 more. Another fir antibiotics & another that tracking says in in a parcel locker 2 days ago, yet no key in my $124.00 (6 months) PO Box. Plus the costs of shipping priority Mail, and costs of the parcels. $250 of my SSI for stage 4 cancer down the crapper 🚽
  • DB
    David Bell
    Nov 28, 2025
    5.0
    I always get treated well here even when they're extremely busy, hats off to all of our postal service employees!
  • EA
    Elijah Addison
    Nov 24, 2025
    5.0
    The staff was very helpful and intended to save me the most money as possible!
  • HM
    Haeh Does Minecraft
    Nov 21, 2025
    1.0
    The guy in charge of passports repeatedly misgendered me and was very unhelpful with trying to get my appointment rescheduled because he was too busy handling families that did not have appointments. Why make people schedule appointments if you will not honor them?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.