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Visit your local Post Office™ at 5702 George Washington Mem Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Went on the third of October to pick up our hold mail. We were supposed to have a package so my wife sent me back in to pick it up. The response I got was only if I have the tracking number can they look it up. I didn’t want to hold up the line so I left.
Tracked the number and it states that the customer has place a hold and that it is being held at the Grafton facility. That is where I picked up my hold mail. We figured it would come in the mail the next day. Nope! It came with a group of held mail that apparently wasn’t given to us when we went yesterday. ???
Today my wife went to the mailbox to check for the package. It wasn’t there. Just the other mail that was on hold and the card you sign to place the hold.
All they give you is an 800 number on there web page. No luck speaking with a human that can understand English.
Really tired of the run around!! I would really appreciate competent professionals that knew what they are doing.
HM
H M
Sep 10, 2025
5.0
natasha was so so helpful and so polite!! she helped me get my mail situation figured out quickly and also called back to ensure i knew what was going on!
NK
Nancy King
Sep 4, 2025
5.0
Went to this location and requested a passport for my mom. It was past the scheduled time frame. Clerk said she would find out if someone would be able to help. Another clerk came out and said she would help us even though it was her lunch time. She went above and beyond to help us get the process going and she was very polite and easy to work with. I don't know if I can name names but I hope she will get this feedback. My 88 year old mother really appreciated her efforts to get this done so she could go and see her daughter later in the month. Thank you so much for your help.
AH
amy hinshaw
Sep 2, 2025
1.0
I have changed my address 5 times between online and in person and they STILL aren't forwarding my mail. They forward it for 2 to 7 days and then it stops showing up again. Sure enough, the mail is at the old address.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location on 5702 George Washington Mem Hwy?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Yes, for passport services you typically need to schedule an appointment using the online scheduler, although some limited walk-in hours may be offered.
What are the business hours for the USPS at 5702 George Washington Mem Hwy?
Open Monday to Friday from 10:00 AM to 5:00 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve available PO Boxes online for quick and secure setup, then complete the process in person at this location.
Is 24/7 lobby access to PO Boxes available at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check directly with this Post Office.
What nearby places of interest can I visit when coming to this Post Office?
You can visit Bingo City for entertainment and bingo games, or try local dining options like Georges Family Restaurant or Joe & Mimma’s Italian Pizza nearby.
Are there any fitness or wellness centers near the USPS location?
Yes, nearby are Garden Of Zen Yoga Studio, Yorktown Yoga and Wellness, and WOLF Martial Arts Academy for various fitness and wellness activities.
Where can I find repair or automotive services close to the Post Office?
AutoZone and G H Appliance Repair offer automotive parts and appliance repair services nearby for your convenience.
How can nearby businesses help during my visit to the Post Office?
Nearby restaurants and shops like Dairy Queen for quick snacks, Liberty Tax Service for financial needs, and local salons can make your trip more convenient and enjoyable.