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Brand Certified

United States Postal Service

2.5
(118 reviews)

Business Details

5702 George Washington Mem Hwy, Yorktown, VA
23692, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5702 George Washington Mem Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5702 George Washington Mem Hwy, Yorktown, VA
23692, United States

Hours

Reviews

2.5
118 reviews
5 stars
38
4 stars
6
3 stars
4
2 stars
3
1 star
67
  • RD
    Rachelle Durso
    Feb 7, 2026
    5.0
    I used to frequent the Poquoson post office but the people working there were so rude. Since I started using Grafton PO the people are so friendly and helpful. It is so wonderful to know that good service still exists! Thank you ladies!
  • KH
    Kaitlyn H.
    Jan 26, 2026
    1.0
    Extremely unprofessional experience. When I went in to ask about a delivery, I was not given a clear status, was treated with attitude, and no evidence of delivery was ever provided. Very disappointing.
  • EP
    Emily Perdue
    Jan 24, 2026
    1.0
    Smelled like straight smoke due to the Bingo Hall being next to it. I do not recommend if you are sending out packages with clothes in it.
  • KL
    Kesha Littleton
    Jan 21, 2026
    5.0
    Wonderful lady at the front counter with glasses,purple framed glasses. She is the kindest postal office lady I ever seen. Working by herself nice to all the customers and very helpful .
  • MR
    Maxine Reid
    Jan 17, 2026
    1.0
    My husband and I went to this facility on Saturday, 17 January 2026 as a walk-in for passport services. I arrived at 0930. I was first in line. When the postal worker opened the door at 1000, I told her that I was a walk-in for passport service. She announced to the all the people in line that we were all walk-ins. She told us that we had to sign in, and remarked that she was the only one doing passports and that we would have to be patient. Then she proceeded to take a family of 4 who arrived after me. My question is, if we were all walk-ins, how did the family of 4 who arrived after me, get what preferential treatment? After waiting about 45 minutes after opening, we were not able to complete our passport issues.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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