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The UPS Store

3.3
(168 reviews)

Business Details

5007 Victory Blvd, Yorktown, VA
23693, United States
(757) 877-7957
https://locations.theupsstore.com/va/yorktown/5007-victory-blvd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2442 in Yorktown offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Village Square Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
5007 Victory Blvd, Yorktown, VA
23693, United States

Hours

Reviews

3.3
168 reviews
5 stars
91
4 stars
5
3 stars
3
2 stars
5
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with many praising the friendliness and helpfulness of staff, while others report rudeness and unprofessional behavior.

Efficiency

Several customers noted quick and efficient service, particularly for Amazon returns, but some experienced long wait times and poor handling of prepaid packages.

Cleanliness and Atmosphere

The store is generally described as clean and welcoming, contributing positively to the customer experience.

Pricing Issues

Customers expressed dissatisfaction with high fees for printing and packaging services, feeling they were overcharged compared to other locations.
  • DF
    Des F.
    5 days ago
    1.0
    So I have mailed the same type of Walmart boxes from different stores throughout the United States from UPS. This the first time I’ve been told that the Walmart shipping box is not a shipping box and insurance can not be placed on the box. Also there is NO manager on duty to talk to but they have 5 kids running the store. This unacceptable. UPS do better. Also I went 5 minutes around the way and had no problems whatsoever. This raises concerns like why? Maybe they didn’t want me to put the insurance on the box because it was going to come up missing? Maybe they didn’t want UPS to make money because they enjoy not working while at work? Maybe the managers didn’t train the kids that were left to run the store properly? Maybe. Hmmm.
  • MG
    Mike Glover
    Feb 19, 2026
    1.0
    This store and UPS in general LOST an overnight package and then took me a month to file a claim and get my shipping fees reimbursed. They did however completely refuse to reimburse me for the lost package contents. So yeah….never using UPS again. EVER.
  • MM
    Marshall M.
    Feb 6, 2026
    5.0
    Convenient and everything I need to do is ready and available. There's no hassle for anything.
  • MS
    Mike Sciancalepore
    Feb 2, 2026
    5.0
    I have to say they are great at this location. Ms. Johnson the store manager, is such a pleasant person to speak with and she exudes professionalism. Kudos to her and her team. Thanks for everything!
  • GW
    Gene Warren
    Jan 16, 2026
    5.0
    Quick, easy and friendly ladies there.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #2442 in Yorktown offer?

The UPS Store #2442 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.

Where is The UPS Store #2442 located?

It is located at 5007 Victory Blvd, Ste C, Yorktown, VA 23693.

Brand Certified Facts from The UPS Store

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Certified February 22, 2026Yext Knowledge Graph
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