United States Postal Service

2.0
226 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1810 Reddy Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1810 Reddy Dr, Woodbridge, VA
22191, United States

Hours

Reviews

2.0
226 reviews
5 stars
45
4 stars
11
3 stars
6
2 stars
8
1 star
156

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with staff being rude, dismissive, or unhelpful.

Delivery Issues

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the reliability of mail delivery.

Staffing Problems

Customers noted long wait times due to insufficient staff at the counter, leading to frustration during busy periods.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, overall experiences varied widely, with many expressing dissatisfaction.

Management Concerns

Several reviews highlighted issues with management, including unprofessional behavior and lack of accountability for service failures.
  • AJ
    A J
    Nov 7, 2025
    3.0
    I've been coming to this post office for close to 20yrs. While the service can be extremely slow (moslty due to people who Still don't know how to address and envelope or mail a package), the team at the intake counter is Amazing and Beyond Patient. The leadership there might not be the best (I'm not sure, just a guess) but the people who work at the counter Deserve consistent positive recognition.
  • RA
    Rich Augsburger
    Oct 20, 2025
    5.0
    Went when line was short
  • AJ
    Autumn Jennings
    Sep 24, 2025
    5.0
    Attendant was very helpful, great customer service.
  • CO
    Chozen Onez
    Sep 4, 2025
    1.0
    One of the worst Post Office. Been there twice in the past 2 months, seen the same agent to change address, with I.D. and still no mail. Someone from that location called me and still nothing resolved and on top of that not helpful either.
  • AT
    Alpha Tingo
    Aug 13, 2025
    1.0
    1 Star – Extremely Disappointed I trusted USPS to deliver a rare and valuable art piece, something irreplaceable. I went above and beyond to secure and protect the package, yet when it arrived, it was completely damaged. This was not just any shipment—it was a unique piece of art —and USPS handled it with shocking carelessness. The level of negligence shown is unacceptable. If you value your items, especially anything rare or fragile, I strongly recommend looking elsewhere. Called the USPS, they basically treat you with disrespect as if this is NOT their problem. USPS service sucks!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.