United States Postal Service

2.0
232 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1810 Reddy Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1810 Reddy Dr, Woodbridge, VA
22191, United States

Hours

Reviews

2.0
232 reviews
5 stars
47
4 stars
10
3 stars
6
2 stars
9
1 star
160

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Delivery Issues

Many customers reported problems with lost or misdelivered packages, leading to frustration and distrust in the service.

Staffing Problems

Customers noted long wait times due to insufficient staff at the counter, often with only one employee available during busy periods.

Mixed Experiences

While some customers praised individual employees for their helpfulness, the overall sentiment leaned towards dissatisfaction with the service.
  • DL
    D Lewis
    Dec 13, 2025
    1.0
    I’ll just get right to the point. This place is terrible.
  • JM
    J M
    Dec 12, 2025
    2.0
    There’s been two instances when I’ve witnessed different employees at this location being rude to customers: one (brown haired white lady) blatantly ignoring a customers multiple attempts to ask a simple question and another short haired African American lady being visibly annoyed with a customer just following her instructions. Customer was being so patient and polite as well— shame it ended on a bad note bc the employee “just wanted to go home”.
  • JS
    JOHN Stevenson
    Nov 26, 2025
    1.0
    I suspect the mail carrier in my area may be stealing mail, as I sent greeting cards to my customers and none were returned to me. Today, I observed him sorting mail into separate baskets, and some of the envelopes appeared to be pink like the ones I want .. investigate this location
  • AJ
    A J
    Nov 7, 2025
    3.0
    I've been coming to this post office for close to 20yrs. While the service can be extremely slow (moslty due to people who Still don't know how to address and envelope or mail a package), the team at the intake counter is Amazing and Beyond Patient. The leadership there might not be the best (I'm not sure, just a guess) but the people who work at the counter Deserve consistent positive recognition.
  • RA
    Rich Augsburger
    Oct 20, 2025
    5.0
    Went when line was short

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.