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Visit your local Post Office™ at 3360 Post Office Rd! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Numerous reviews highlight severe understaffing, leading to long wait times and inadequate service.
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees displaying a lack of professionalism.
Delivery Problems
Frequent complaints about lost packages, incorrect delivery statuses, and delays in mail processing were noted.
Facility Conditions
The post office was described as dirty and poorly maintained, contributing to a negative customer experience.
Mixed Experiences
While many reviews were negative, a few customers mentioned positive interactions with specific staff members.
EM
Erica McMillon
Dec 29, 2025
1.0
This place always has a line of about 30 - 40 guests with 1 person at the register. The person at the register always has an attitude. The short bald gentleman.
You wait over 30 - 50 mins to get to front & finally I walk to the register & he just shakes his head no. I said are you not ready & he says I’m closed. Closes his register & now we all need to wait until the next cashier to come take another register. This is ridiculous. I wish they would close all USPS already & just keep UPS, FedEx & DHL who are all way more efficient than USPS!
JH
Jeffrey Homan
Dec 18, 2025
2.0
Not enough workers
MH
Miya Hodges
Dec 5, 2025
1.0
I am extremely disappointed with the service at this USPS location. I submitted a change of address request over a month ago, and I just received the confirmation notice yesterday — more than 30 days later.
Not only was my request processed ridiculously late, but the notice also claims my change was made on November 19th, which is completely false. I submitted my request well before that date.
To make matters even worse, they spelled my name wrong, so now I have to go back in person to fix their mistake.
This entire process has been inconvenient, unprofessional, and unnecessarily time-consuming. There is no reason a simple change of address should take over a month and be done incorrectly on top of that. 👎🏾
MM
Mallorie Marino
Nov 30, 2025
5.0
Thank you SO much to Mervin who helped to find my missing package and followed up with me!! It was an important Christmas gift for my kids that I couldn’t buy again, so I am very grateful 🥰
CS
Conrad Smith
Nov 28, 2025
1.0
Richard, is a jerk. I brought in about 2 dozen packages to ship. He complained that it would take too long. Lectured me about shipping options that didn't work for me twice after I explain how they didn't work for me. Then he tossed my packages, that were marked fragile, like he was playing cornhole. When I asked him to be more gentle. He explained how they don't do fragile with packages anymore... he was a jerk and reinforced why I avoid this post office. It's worth driving to Bristow for half decent service.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 3360 Post Office Rd?
The USPS location offers mail and package sending, money orders, PO Boxes, passport applications and photos, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, many Post Offices, including this location, accept first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this USPS?
Most Post Offices require you to schedule an appointment using the online scheduler for passport services, though limited walk-in hours are available at select locations.
What are the costs for passport photos at this Post Office?
The fee for a passport photo at USPS is currently $15.
How can I rent a PO Box at this USPS location?
You can reserve a PO Box online and then complete the setup in person at this Post Office by bringing two valid forms of ID and the application confirmation.
Are PO Boxes accessible after normal hours at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this local Post Office for exact details.
What are the operating hours of the United States Postal Service at 3360 Post Office Rd?
Currently, this USPS location is closed all days, Monday through Sunday, with no open hours listed.
How can I find this USPS location if I'm using public transit?
The USPS at 3360 Post Office Rd is near another US Post Office and local businesses such as Presidential Pet Care and Old Dominion Sports Club, which can help identify the area when navigating by public transit.
Are there any fitness centers nearby where I can work out before or after visiting the Post Office?
Yes, Old Dominion Sports Club and Powerhouse Gym Woodbridge are nearby gyms where you can exercise before or after your visit to the USPS.
Which pet care services are close to the United States Postal Service location?
Nearby pet care options include Presidential Pet Care and Kaiser Pet Care LLC offering pet sitting, grooming, and other services.