United States Postal Service

2.0
324 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3360 Post Office Rd! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service
3360 Post Office Rd, Woodbridge, VA
22193, United States

Hours

Reviews

2.0
324 reviews
5 stars
64
4 stars
14
3 stars
11
2 stars
19
1 star
216

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported long wait times and inadequate staffing, leading to frustration and dissatisfaction.

Customer Service

Many reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive.

Delivery Problems

Numerous complaints were made regarding lost packages, incorrect delivery statuses, and delays in mail service.

Facility Conditions

The post office was noted for being unclean and poorly maintained, with issues such as broken doors and lack of supplies.

Mixed Experiences

While some customers had positive interactions, particularly with specific staff members, the overall sentiment leaned heavily towards negative experiences.
  • EB
    Eugene Barlow
    2 days ago
    1.0
    Site is constantly "temporarily closed" and has zero regular operating days. A package can be "delivered" here in two days but take weeks to actually get because they are never open. This place need to be fully opened or permanently SHUT DOWN urgently.
  • DD
    Daksh
    4 days ago
    1.0
    They really need to close this location if they can’t operate properly. Packages are being marked as ‘delivery attempted’ and then held at the post office. Getting there is only the first challenge—it’s always packed, and there’s barely any staff to assist the people waiting. Our package isn’t urgent, but someone else might be expecting something important, and this kind of service is just unacceptable.
  • MG
    Marleny Gil
    Nov 12, 2025
    1.0
    This has to be the worst location possible. Super slow workers, the establishment looked horrible.
  • JZ
    Janett Zevallos
    Nov 12, 2025
    1.0
    This post office is the worst!!! I've sent very important documents TWICE, I even paid for express delivery (envelop) on a holiday $47. and it never got to the destination. The first time, in October, I sent a gift card to my nephew and never received it. I'm about to file a claim to get refunded and Insurance money as they lost the 2 envelopes....please people use FEDEX instead! They won't even answer the phone!!! very frustrated!
  • GK
    Gul Khan
    Oct 22, 2025
    1.0
    One of the worst USPS offices I’ve been to. They really need to hire more staff — I waited over an hour just to drop off a package and get a tracking number and receipt.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.