Brand Certified
United States Postal Service
2.0(340 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
3360 Post Office Rd, Woodbridge, VA
22193, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3360 Post Office Rd! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
340 reviews
5 stars
66
4 stars
16
3 stars
11
2 stars
20
1 star
227
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported long wait times due to insufficient staff, with many reviews mentioning only one or two employees working during busy hours.
Customer Service
Numerous reviews highlighted poor customer service, including rude and unhelpful staff, with some customers feeling disrespected or ignored.
Operational Inefficiency
Customers expressed frustration over operational inefficiencies, such as incorrect hours of operation, unresponsive phone lines, and lost packages.
Mixed Experiences
While many reviews were negative, a few customers did mention positive interactions with specific employees who provided helpful service.
- ACArthur Cave4 days ago1.0Online stats this location opens up at 830 walked in 833 not open still waiting 850 no since to post hours if not followed.
- AAAdielFeb 24, 20264.0great passport renewal with photo experience. made an appointment about 3 weeks ago and came in, passport line/area was not clearly marked but i eventually found it (door directly to the left as soon as you walk in, yellow office) and it was done in about 5 minutes. thank you!
- CJChavon JonesFeb 18, 20261.0I’ve been in this area for 20 years and this location is by far the worse. Terrible hours, long lines. Parking lot was renovated but they’ve had a broken package drop off box for weeks. What’s the point of having self service. just terribly inefficient. Not adequate for working professionals. Zero stars
- VEVanessa EscalanteFeb 4, 20261.0What are our tax dollars being used for? I've called for the last 2 hours and they pick up the phone and then intentionally hang it up. Same as Random Dancing's review- I haven't received mail and I'm trying to track it down. This is a basic requirement.
- RDRandom DancingJan 31, 20261.0So I haven't received my mail or package that I've been anticipating for several days now because of ice/snow. So I went to go pick it up myself and at first the main guy saying most of the packages and mails are already inside the truck so they'll for sure be going to the routes they didn't and make sure it gets delivered. (which I still did not receive my package or mail today again later this afternoon) He didn't even reattempt. My problem when I was at the physical location was there was this light skin guy with dreads and he took my ID to see if he can look for the package. He also takes another woman's ID and some other person's ID as well but he took mine first. It took him a while but he comes back with two packages for the woman. He also gets someone else's stuff as well. So much time goes by and I ask if he's checking mine. The guy is talking and moving extremely slowly. When he finally goes out back to check mine, he comes back after a while only to tell me that it's been put in the truck already. Well ummm you took all that time to check people who gave their ID's after me, so obviously there's a strong possibility the mail man put it in his truck within that time. I can only assume that because it's not like I came in the afternoon. I arrived as soon as they opened. This was really frustrating, on top of receiving attitude by another worker, when I asked if someone is checking my stuff because other people were being helped and I was not. He gives me attitude for no reason.....Yeah to say the least USPS needs to get their stuff together
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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