The UPS Store

3.6
99 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4363 in Woodbridge offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located At The Glen Shopping Center On The Corner Of Old Bridge Rd And Prince William Pkwy.

Details

  • DeliveryNot available

Location

The UPS Store
4196 Merchant Plaza, Woodbridge, VA
22192, United States

Hours

Reviews

3.6
99 reviews
5 stars
59
4 stars
5
3 stars
2
2 stars
4
1 star
29
  • RM
    RHONDA MARTIN
    2 days ago
    5.0
    Great customer service.
  • MJ
    Mark Jones
    Dec 9, 2025
    5.0
    The red hair gentleman with the glasses was incredibly professional, and very knowledgeable on how to return numerous Amazon packages for my wife. Thank you so very much for making it so easy. You guys are lucky to have an employee like this.
  • AA
    AnaG
    Dec 1, 2025
    1.0
    I tried to pick up a package with my daughter She did not have her id Only a picture of her id. That guy Mark i guess is the name, demanded a physical id, i went in to show my id, address matches the one in the amazon order- card but my last name did not match my daughter’s. So he said he couldn’t give me the package: So we had Picture of her id: with address on it My physical id with matching order- address Credit card showing my daughters order Both of us present He said he couldn’t give me the package because of rules, I asked why if my address is the same of the order , he said they have had cases people living in the same house take someone’s else package. This shouldn’t have applied to me since my daughter was showing a picture id she had saved on her phone—- it does mot make sense— he just needed to verify identity Not to make it imposible following non-sense rules I would never request a package be delivered there again I called the main UPS and complained.
  • KB
    Kathy Baker
    Nov 16, 2025
    5.0
    Mark Hertel the manager is outstanding and he’s always so helpful. He has a great staff and I’ve never had a bad experience . I drive by another UPS store that’s closer to my home because of the customer service I receive at this location. Thank you, I appreciate you.
  • ED
    Emily Daniel
    Feb 6, 2021
    5.0
    I am not a fan of mailing things, and the normal hassle required. However, since recently moving here from out of state I have come to this location numerous times now, and not once have I been disappointed, and I no longer begrudge it. The staff here are exceptional. Even when very busy, they are efficient, pleasant, and professional. All of the employees that I’ve encountered here are fantastic- most often I am assisted by Matt, who is just awesome. I will continue to drive out of my way in order to come to this location over any other because of the customer service

Frequently Asked Questions About The UPS Store

What services does The UPS Store #4363 in Woodbridge offer?

The UPS Store #4363 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Where is The UPS Store #4363 located in Woodbridge?

It is located at 4196 Merchant Plaza, Woodbridge, VA 22192, inside The Glen Shopping Center on the corner of Old Bridge Rd and Prince William Pkwy.