The UPS Store

3.6
95 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4363 in Woodbridge offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located At The Glen Shopping Center On The Corner Of Old Bridge Rd And Prince William Pkwy.

Details

  • DeliveryNot available

Location

The UPS Store
4196 Merchant Plaza, Woodbridge, VA
22192, United States

Hours

Reviews

3.6
95 reviews
5 stars
56
4 stars
5
3 stars
2
2 stars
4
1 star
28
  • KB
    Kathy Baker
    Nov 16, 2025
    5.0
    Mark Hertel the manager is outstanding and he’s always so helpful. He has a great staff and I’ve never had a bad experience . I drive by another UPS store that’s closer to my home because of the customer service I receive at this location. Thank you, I appreciate you.
  • JE
    JESSICA EL-HAGE
    Jun 16, 2025
    2.0
    Staff was extremely rude. I realize i showed up at 6:59 but he was locking the as was very rude about telling me he was closed
  • KK
    k5vg
    Jan 8, 2024
    5.0
    Friendly, efficient service from a knowledgeable counter employee.
  • LC
    Litisia Shelley (The Cook_Up)
    Aug 25, 2020
    1.0
    They are receiving 1 star because Kyle was nice and empathetic. The manager Mark on the other hand, was not. Dropped a ready to go package off to this site store last week. Kyle scanned the package but my customer never received it. I called today to find out what is going on and why the 1 package i shipped from UPS never arrived. I shipped 38 packages from USPS the same day and all my customers received by the Friday (1 to 2 day shipping). So to hear that one simple package did not make it to it's destination is a bit unsettling. Kyle instructed me to call the UPS 800 number and speak to someone concerning my package. I did so but the automated service keeps throwing you back out to enter your tracking code. Of course UPS is not identifying the tracking number. So i call back to the store to speak to Mark. He kindly brushes me off and tells me there is nothing that he can do for me and that i need to call UPS. He did not take the to time to utilize any of his managerial skills to assist with an unhappy customer. I asked for the owners info and contact email and he proceeded to give me the name but an email address that would come back to the store, for him to read, not the manager. UPS is not acknowledging my tracking number as being scanned, so now i am taking a loss on my product, my customer is not happy, and a loss on shipping fees since the package was not properly scanned into the system. All in all, it is sad that no one could be of assistance to me other than turning me away. Shop where people respect the money you earn and spend! Never again...

Frequently Asked Questions About The UPS Store

What services does The UPS Store #4363 in Woodbridge offer?

The UPS Store #4363 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Where is The UPS Store #4363 located in Woodbridge?

It is located at 4196 Merchant Plaza, Woodbridge, VA 22192, inside The Glen Shopping Center on the corner of Old Bridge Rd and Prince William Pkwy.