Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6656 in Woodbridge offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Woodbridge, Va.
Details
- DeliveryNot available
Location
Hours
Reviews
4.5
644 reviews
5 stars
552
4 stars
12
3 stars4
2 stars5
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for their friendly, helpful, and professional service, with many customers highlighting individual employees like Amir, Dexter, and Rylee for going above and beyond.
Efficiency
Customers noted the store's quick service and efficient handling of packages, with minimal wait times even during busy periods.
Cleanliness
The store was frequently described as clean and well-maintained, contributing to a positive customer experience.
Mixed Experiences
While many reviews were positive, there were some complaints about upselling practices and isolated incidents of unprofessional behavior from certain staff members.
Overall Satisfaction
The majority of customers expressed high satisfaction with their experiences, recommending the store for its reliable service and helpful staff.
- ESEva SmithNov 12, 20255.0I normally don’t leave reviews, but I had such an exceptional experience with a team member named Marina that I genuinely felt compelled to share. I came in feeling frustrated and overwhelmed with an issue I’d been struggling with for days. Marina immediately noticed I needed help and stepped in with the most patient, kind, and calm energy. She didn’t rush me, didn’t make me feel stupid for asking questions — instead, she walked me through everything step-by-step with so much clarity and genuine care. What really stood out was her attitude. She wasn’t just doing her job; she actually cared about making sure I understood everything and left satisfied. She went above and beyond, offering suggestions I never would’ve thought of and checking multiple times to make sure everything was good before letting me go. It’s rare to meet someone who is not only knowledgeable, but also so respectful, generous, and easy to talk to. Marina turned a stressful situation into such a positive experience, and I honestly left in a better mood than when I arrived. I told her the first time that the next time, I want her to work with me when I come into the store. I took a short work break so we both could meet at the store to get something shipped, despite her not being scheduled that day. But she made an exception for me. I even came in to the store another day just to tell her manager how impressed I was. Employees like her are the reason customers come back. Marina deserves all the recognition — she’s an absolute gem.
- MMMoNov 6, 20255.0Wish I would have gotten your name but thank you so much for whoever just helped me at 12:20pm on Nov 6! 🙏🏿
- DBDenise BrownNov 5, 20255.0Love the UPS Store in Woodbridge, VA Potomac Mills, Stonebridge location. The employees there are always helpful and extremely understanding and polite. Thank u UPS!!!
- RDRenee DeMarcoNov 2, 20251.0WARNING: They have an exploitive printing fee of $5 per label that is not charged by other UPS stores in the area. Be smart and take your business elsewhere.
- RARenee AOct 8, 20255.0Excellent costumer service! Amir and staff were super helpful. My daughter and I were lifting a box that clearly weighed over 100lbs and without missing a beat he ran over to assist us! Thank you soooo much we’ll pay it forward!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #6656 in Woodbridge offer?
The UPS Store #6656 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.
What are the store hours for The UPS Store in Woodbridge?
The store is open Monday through Friday from 9 AM to 8 PM, Saturdays from 9 AM to 5 PM, and Sundays from 12 PM to 5 PM.
Is The UPS Store open on holidays?
The UPS Store is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19). It operates regular hours on Veterans Day (Nov 11) and the day after Thanksgiving (Nov 28).
What payment options are accepted at The UPS Store #6656?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, mailbox rental services are available for receiving mail and packages securely.
Can I get document shredding done at The UPS Store in Woodbridge?
Yes, document shredding services are provided to securely destroy sensitive documents.
How can nearby places like Stonebridge at Potomac Town Center benefit customers visiting The UPS Store?
Customers can conveniently shop and explore arts and entertainment at Stonebridge at Potomac Town Center before or after visiting The UPS Store for their shipping and printing needs.
Are there any nearby dining options close to The UPS Store in Woodbridge?
Yes, nearby dining options include Uncle Julio's, a Tex-Mex restaurant, perfect for a meal before or after your visit.
What entertainment options are near The UPS Store that customers might enjoy?
Customers can check out Hercules Entertainment nearby for corporate and entertainment services, which could be useful for business events.
Does The UPS Store have any special offers or coupons available?
Yes, you can save big with special offers and coupons available through their website.