Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier Service
The DHL Express Service Point at Potomac Mills in Woodbridge offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
516 reviews
5 stars
499
4 stars
9
3 stars2
2 stars1
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and helpful service provided by staff members like Imani, Zaura, and Shannon.
Efficiency
Many reviews highlighted the quick and reliable service, with packages often arriving ahead of schedule.
Attention to Detail
Staff members were noted for their thoroughness in handling shipments and ensuring accurate information, which contributed to a smooth shipping process.
Mixed Experiences
While most feedback was positive, there were a few instances of poor service, particularly regarding issues with documentation and customer interactions.
Recommendation
Overall, customers highly recommended this DHL location for its exceptional service and support.
- MKMuhammad Azeem KhanNov 10, 20255.0I Got The Customer Service From IMANI. Thanks DHL That You Have A Customer Representative Like IMANI.. She Is Just Awesome.
- MMMarkNov 6, 20255.0I want to give a huge thank you to Sosa at DHL for providing absolutely outstanding customer service. From start to finish, she was extremely helpful, knowledgeable, and patient. She took the time to explain everything clearly and made sure I had all the information I needed. It’s rare to come across someone who genuinely cares about the customer experience, but Sosa went above and beyond. Her professionalism and positive attitude truly made a difference. DHL is lucky to have her on their team! She definitely needs a managment position a raise or share in the business. Highly recommended — thank you, Sosa!
- DHDonald HamiltonNov 6, 20255.0Sosa is well knowledgeable of all aspects dealing with shipping items. Her support is immeasurable and she is a valuable asset. I appreciated all her help in guiding me through this process. She's number one!
- AWAlex WebsterOct 31, 20255.0My package arrived on time with no issues. Great customer service. They took out their time to explain everything in details step by step. Thank you.
- LYLarry YoungerOct 30, 20255.0Sosa was awesome!! She went over and beyond to assist me with tracking and receiving my pack!!!!! Phenomenal customer service!! Thank you Sosa
Frequently Asked Questions About DHL Express Service Point
What services does the DHL Express Service Point at Potomac Mills offer?
They offer international shipping services and next day shipping and delivery for personal or business needs, including shipping luggage, passports, or packages to destinations worldwide.
Where is the DHL Express Service Point at Potomac Mills located?
It is located at 2700 Potomac Mills Cir, Fall River Way and Potomac Mills Circle, Woodbridge, VA 22192, USA.
What are the operating hours of the DHL Express Service Point at Potomac Mills?
It is open Monday through Saturday from 9:00 AM to 6:00 PM and closed on Sundays.
How can I contact the DHL Express Service Point at Potomac Mills?
You can call them at +1 240-449-6602 or email USRetail006@dhl.com for inquiries.
What payment options are accepted at the DHL Express Service Point?
They accept American Express, Apple Pay, Check, Discover, MasterCard, and Visa.
Is the DHL Express Service Point at Potomac Mills wheelchair accessible?
Yes, the location has a wheelchair accessible entrance.
Are there any nearby places to grab food before or after visiting the DHL Express Service Point?
Yes, nearby options include Pizza Hut, Guapo's Taqueria and Charcoal Chicken, McDonald's, Tipsy Crab, Tokyo Japanese Steak House, and Sake Japanese Steakhouse.
Where can I charge my Tesla vehicle near the DHL Express Service Point at Potomac Mills?
There are several Tesla Supercharger stations located nearby for convenient electric vehicle charging.
Is there a convenience store near the DHL Express Service Point at Potomac Mills?
Yes, there are multiple 7-Eleven stores nearby offering convenience items and refreshments.
How can nearby places like Western Union or GetCoins Bitcoin ATM assist customers visiting the DHL Express Service Point?
Western Union provides money transfer services and GetCoins Bitcoin ATM offers financial services, which may be useful for customers handling international shipments or payments at DHL.