The UPS Store

3.9
175 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0735 in Winchester offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Frederick County.

Details

  • DeliveryNot available
  • Curbside pickupNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
4 Weems Lane, Winchester, VA
22601, United States

Hours

Reviews

3.8
174 reviews
5 stars
118
4 stars
3
3 stars
5
2 stars
4
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Wyatt and LeighAnne for their exceptional service.

Efficiency

Customers frequently noted the quick service and efficiency of the staff, often mentioning minimal wait times even during busy periods.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding pricing and certain staff interactions that were perceived as rude or unhelpful.

Convenience

The location is appreciated for its convenience, especially for Amazon returns, with many customers finding the process easy and straightforward.

Staff Training

There were concerns about inconsistent service quality, with some reviews suggesting a need for better training of staff to meet UPS standards.
  • JE
    John Engels
    6 days ago
    2.0
    Went to this location to get a document notarized. The staff insisted on entering our names, addresses, phone, and email into their database, along with scans of our driver's licenses. When we asked why this information needed to be entered into a database, the notary said we could always go somewhere else if we didn't like it.
  • MS
    Margaret Shorts
    Nov 11, 2025
    5.0
    Easy in and out! Great service! No steps. I have always been treated kindly and with respect. Never have I ever been treated rudely. The staff usually goes out of their way if anyone needs help. It does help if you're prepared with your item, but if you're not, they're willing to help. Expect to pay a fee if you don't have your own packing etc. After all, they are a business. Very happy to take my Amazon returns to The UPS STORE on Weems Lane, Winchester, VA.
  • SR
    Sam Russo
    Oct 23, 2025
    5.0
    They are the friendly and professional. Your greeted when you walk in the door, they take care of your needs and it's done with no delays. Thats the only office I'll go to.
  • LA
    Laura Anne
    Oct 22, 2025
    1.0
    They charged me $6.55 to put some tape on my box. I had printed the label and brought the box. No packing was needed, the item was in the box and ready. And the person was not nice. Another return it was $9.50 for a box and $6.55 for "packing". Packing meant dropping some shoe boxes in and taping it closed and taping the label I brought on. Pack it yourself and go to a drop off place. I won't be back.
  • JS
    Joey Stark
    Oct 14, 2025
    5.0
    I showed up at a little before 5pm on a Tuesday and the line was out the door, but the staff were super friendly and working fast and hard! I was in and out in less than 10 minutes (probably closer to 5). Well done!!

Frequently Asked Questions About The UPS Store

What services does The UPS Store at 4 Weems Lane in Winchester offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, and more.

What are the operating hours of The UPS Store in Winchester?

The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.