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Staples

3.5
(177 reviews)

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Winchester, VA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
2045 S Pleasant Valley Center, Winchester, VA
22601, United States

Hours

Reviews

3.5
177 reviews
5 stars
84
4 stars
24
3 stars
8
2 stars
11
1 star
50

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Many customers reported that the store is frequently understaffed, leading to long wait times and poor service.

Customer Service

Customer service experiences varied widely, with some employees praised for their helpfulness while others were criticized for rudeness and lack of professionalism.

Store Condition

The store was often described as disorganized and unclean, with complaints about messy aisles and inadequate stock.

Printing Services

Numerous reviews highlighted issues with the printing department, including delays, poor quality, and unhelpful staff.

Positive Experiences

Despite the negative feedback, several customers shared positive experiences with specific employees who provided excellent service.
  • JH
    JoAnne Harris
    Feb 21, 2026
    5.0
    I use Staples for laminating and have had no issues at all. I have used them for a few years, as I laminate prayers, sewing info, and any other papers that need to be kept and used. For example.... the papers that tell you how to use your washing machine properly. I laminate dthem and punched a hole in the top and hung them in the laundry room so I didn't have to search for the info in a file.
  • LC
    Leah Clowser
    Feb 21, 2026
    5.0
    Service is always great during my shopping/visits.
  • KL
    Krystal Leviston
    Feb 11, 2026
    1.0
    If I could give negative stars I would! Walking in the store no employees greet you, the entire store is filthy with trash, open boxes and merchandise everywhere but where they should be. Finding anything is impossible and don’t count on a single employee to help you. From what I saw they mostly just stand around talking to each other and complaining about customers. Crazy because customers are why you all have jobs. The bathrooms are disrespectful to say the least and have roaches in them. Please Staples just close this location, between the filth and disrespectful employees I don’t know how this location makes any money. If you do buy from this store make sure you shake out any roaches. Staples needs to do better.
  • JM
    Jon Mc
    Jan 13, 2026
    1.0
    Went to look at office chairs. Entire store was disorganized, trash everywhere, no shelves were neat or tidy. Checkout line had 15 people in it with no attendant in sight. Bathrooms were disgusting, and no toilet paper in the women's room. Even if I found a chair I liked I wouldn't buy it from this location. I was expecting to see a going out of business sign on the door when I walked out of there.
  • CD
    Christina D
    Jan 5, 2026
    1.0
    This has nothing to do with the employee that checked me out.. She was wonderful. She was running the cash register, Amazon returns and when she finished my transaction, she had to run to the other side of the store where printing and I guess shipping is and do that line.. While there was still like 15 people in the Amazon return line. That’s not OK and I hope she finds a better job Because no employee deserves to be overwhelmed like that. She was very composed and professional and didn’t seem frazzled, but that’s not OK to run a business like that.

Frequently Asked Questions About Staples

What services does Staples in Winchester, VA offer?

Staples in Winchester offers printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.

What are the operating hours of Staples in Winchester?

Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from Staples

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Certified March 01, 2026Yext Knowledge Graph
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