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Brand Certified

United States Postal Service

2.7
(154 reviews)

Business Details

5219 Monticello Ave, Williamsburg, VA
23188, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5219 Monticello Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5219 Monticello Ave, Williamsburg, VA
23188, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday10:00 AM - 2:00 PM
SundayClosed

Reviews

2.7
154 reviews
5 stars
53
4 stars
13
3 stars
4
2 stars
6
1 star
78
  • EE
    erinsuzy
    Apr 15, 2026
    1.0
    They let the phone ring ongoing and then hang up, multiple times. All I want to know is why they refused my package. I'm in Ohio and I cannot go in person and no one will tell me- not even the national number. Why even have a phone? They might as well throw it in the trash.
  • AA
    Abigail “Abby”
    Apr 7, 2026
    5.0
    Staff is always very friendly and helpful
  • RA
    Rhonda Anderson
    Mar 6, 2026
    1.0
    Why can't we call a post office??? All we get is automation that can't help!!!!
  • BB
    Bridgette Bywater
    Mar 6, 2026
    5.0
    I honestly had the best experience here. I needed fingerprinting and waited in the normal line which took less than five minutes. The person at the counter was very pleasant and offered to send someone over to assist after I explained what I needed (this location has a separate counter for that service but obviously it’s unstaffed as there’s not a lot of need). The person that came over a couple of minutes later was so nice and professional. When I asked if I could also get some passport photos taken while I was there she said the other person would have to do it but he was prompt with assisting me, was also very professional and friendly. Just the whole experience was phenomenal. No one once made my unusual requests seem inconvenient, and every encounter I had or observed was top notch! Made my day!
  • JJ
    Jessebob
    Dec 13, 2025
    5.0
    It’s a nice post office facility. There’s usually parking available. The service was fast.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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