Brand Certified
United States Postal Service
2.6(117 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
425 N Boundary St, Williamsburg, VA
23185, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 425 N Boundary St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.6
117 reviews
5 stars
44
4 stars
3
3 stars
2
2 stars
4
1 star
64
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many customers praised the staff for being friendly and helpful, there were also numerous complaints about rudeness and unprofessional behavior from some employees.
Service Efficiency
Customers frequently reported long wait times and inefficiencies, such as packages being delayed or not scanned properly, leading to frustration.
Access Issues
The closure of the lobby and limited access hours for PO Box customers were major points of contention, with many expressing dissatisfaction over not having 24/7 access.
Delivery Problems
Numerous reviews highlighted issues with mail and package delivery, including misdelivered items, packages not arriving on time, and poor tracking updates.
- MCmiri callaway2 days ago1.0Forever a line. Only one person seems to ever be working.
- TGthat guyJan 21, 20261.0Horrible, in the past week alone, 2 packages show accepted and havent been updated. Of course, usps still owes me for 20 packages in 2 months, waiting on the refunds after filing the paperwork. Horrible. Ive shipped over 2.8k items in 1.5 years. I paid over 20k in shipping in 1.5 years. Do better, ive already started shipping medium package through another company. Dont force me to ship everything with another company. Stop being lazy here, scan packages, stop just tossing them on the trucks. I cant describe how many packages are scanned finally 3 days later in n.c. Also, stop locking the lobby doors open to the public. Sincerely a good citizen that helps his community with in person business/online company as well. Do better, be more like George Washington memorial highway postal service. They all deserve rases, you guys deserve a new career.
- HMHeather MDec 22, 20255.0Theyre always friendly when I needed help, even when they are swamped with people complaining. If you wait until the last minute in a holiday week, of course there will be delays. Your lack of foresight does not constitute as an emergency for the poor staff.
- KBKervin BallDec 5, 20251.0This location has been scanning and shipping out my packages 48 hours after I drop them off. I will be using UPS going forward.
- KPK PNov 30, 20251.0What a shame. The one on Monticello, their kiosk was out of shipping labels again. This one has its lobby closed. What if I dont have availability during your hours? Should the public lobby access remain open to the public?
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 425 N Boundary St?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and may take your passport photo. You must complete and print your passport application form before applying.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online, although limited walk-in hours are available at select locations.
What are the Post Office's opening hours?
Monday through Friday, 8:30 AM to 5:00 PM; Saturday from 10:00 AM to 1:00 PM; closed on Sunday.
How can I get a PO Box at this location?
You can apply online or in person with two valid IDs and a completed application. Online reservations are available at the USPS website.
Can I access my PO Box after hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours can vary locally. Check with your Post Office for specific access times.
What nearby transportation options can help me reach this Post Office?
Williamsburg Transportation Center, Williamsburg VA Amtrak Station, and Greyhound Bus stations are nearby for convenient travel to the Post Office.
What cultural or entertainment venues are near the Post Office for visitors to explore?
Nearby venues include Opera in Williamsburg, 2nd Sundays Williamsburg Art & Music Festivals, and The 18th Century Gardener museum, great for enjoying local culture before or after your visit.
Are there any nearby services for tourists and visitors around this Post Office?
Yes, Visit Williamsburg travel services and Greater Williamsburg Chamber of Commerce are close by to assist visitors with information and services.
How do I schedule a passport appointment at this Post Office?
You can schedule a passport appointment online using the USPS online scheduler via the provided reservation URL.
Brand Certified Facts from United States Postal Service
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