Brand Certified
The UPS Store
3.8(112 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
800 E Rochambeau Dr, Williamsburg, VA
23188, United States
Certified by The UPS Store • Mar 01, 2026
(757) 564-5802
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/va/williamsburg/800-e-rochambeau-dr
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5779 in Williamsburg offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.8
112 reviews
5 stars
72
4 stars
5
3 stars1
2 stars
3
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, many customers praised the staff for being friendly, helpful, and professional, although there were notable complaints about rudeness and unprofessional behavior from some employees.
Efficiency
Most reviews highlighted the quick service and efficiency of the staff, with many customers reporting minimal wait times.
Amazon Returns
While many customers found the process for Amazon returns to be quick and easy, there were complaints about inconsistent policies and some staff being unhelpful regarding packaging requirements.
Parking Issues
Several customers mentioned difficulties with parking at the location, describing it as congested and limited.
Mixed Experiences
There were contrasting experiences reported, with some customers having consistently positive interactions while others faced significant issues with service and policies.
- SSSunshineFeb 20, 20265.0Amazing service at the Rochambeau location! Tiffany is incredible and has elevated the Rochambeau location since she started! Hats off to Tiffany and her team! Devon deserves some personal kudos as well! He is super helpful and friendly!
- LDL DPFeb 5, 20265.0I have had a very positive experience both times I have had to use this UPS location. Jeish was patient and went up and beyond as did others in the store to work the line and help me with a label and boxing my packages. Keep up the good work It is nice to have professional service Give them a raise... :)
- NTNycole TJan 18, 20265.0Always quick and friendly
- SMStacy MastersJan 5, 20265.0Service was quick and easy and staff was helpful and friendly
- DDDavidDec 27, 20255.0Great people and tremendous service. I am chiefly writing this review to counter some other less positive reviews. I have always been able to get in and out quickly after being served by a very professional staff. I will continue to use this location.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5779 in Williamsburg offer?
The UPS Store #5779 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
Where is The UPS Store #5779 located?
It is located at 800 E Rochambeau Dr, Ste F, Williamsburg, VA 23188, USA.
What are the regular business hours for The UPS Store #5779?
Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
Is The UPS Store #5779 open on public holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19, but open with regular hours on November 11 and November 28.
What payment options are accepted at The UPS Store #5779?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I send a fax or use a mailbox at The UPS Store #5779?
Yes, the store provides faxing services and mailbox rentals for your mail and packages.
Does The UPS Store #5779 provide professional printing services?
Yes, they offer professional printing services including sign printing and marketing products.
Which nearby places might be of interest when visiting The UPS Store #5779?
Nearby places include IT Noble corporate offices, Rory Barber Guitar music store, and Smile Whitening Ctr beauty spa, which you might visit before or after your store trip.
Are there beauty and salon services near The UPS Store #5779?
Yes, Sparrow & Grace Hair Studio and Luxe Nail Spa are nearby beauty salons excellent for a visit alongside your errands at the UPS Store.
What dining options are close to The UPS Store #5779?
Subway, a fast food restaurant and sandwich shop, is located nearby for a quick meal around your visit to the store.
Brand Certified Facts from The UPS Store
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