Staples

3.9
172 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Williamsburg, VA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1320 Richmond Rd., Williamsburg, VA
23185, United States

Hours

Reviews

3.9
172 reviews
5 stars
103
4 stars
21
3 stars
10
2 stars
12
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff received praise for being helpful and friendly, while others were criticized for rudeness and poor communication.

Store Condition

Frequent complaints about cleanliness and stock levels, with reports of empty shelves and unsanitary conditions.

Printing Services

Generally positive feedback on printing services, with some customers highlighting exceptional service and quick turnaround times, though there were also issues with missing items and communication.

Staffing Issues

Concerns about understaffing leading to long wait times and inefficient service, particularly during busy periods.
  • MM
    Michelle M
    2 days ago
    5.0
    Seems that most of the bad reviews on here are because of amazon returns. Probably time to remove the service. Would improve their store ratings dramatically.
  • CC
    Crys
    Jan 3, 2026
    2.0
    This is the second bad experience I’ve had at this place and I’ve been in Williamsburg all my life. I Rarely see bad customer service, but I guess it still exist .Even in places that you’re familiar with. I’m actually sitting in the parking lot as I’m writing this. I went through the line to Return an item for Amazon. A Tall, brown skinned dude was there and he did not greet me. He did not speak to me the whole time I was returning my things. I had to ask him if he needed a QR code , and was that in the right Place to turn in an Amazon return. He just one worded me. Then when I was done, I asked if that was all because I’m not familiar with doing this and he just said yes and handed me the paper. If you don’t like your job, THEN QUIT!
  • KU
    Kristopher Ulbrich
    Jan 2, 2026
    1.0
    Overwhelmed store. Middle of the day, no holiday rush. Very long lines
  • CC
    Cris
    Dec 18, 2025
    5.0
    Great service having the ability to accomplish projrcts.
  • PU
    Peggy at UCMJLaw
    Nov 23, 2025
    5.0
    Staples has been doing a great job with all our document printing requests. They have an easy-to-use online system with many options, including binding, ink, paper, and hole punching. And if you want it express same day they can do that too. Usually if you order before noon, you can get it same day anyway without paying extra. And they put it in this neat box with a handle that protects your documents and separates paper with colored construction paper, grouping it for easy use. The biggest thing is that they get right after it when you send in an order. Cannot thank Amanda at our local Williamsburg Staples enough for her great customer service!

Frequently Asked Questions About Staples

What types of services does Staples in Williamsburg, VA offer?

Staples provides innovative printing, shipping, technology, travel, and recycling services, along with various office and school supplies.

What are the operating hours for Staples in Williamsburg?

Staples is open Monday to Friday from 8 AM to 9 PM, Saturday from 9 AM to 8 PM, and Sunday from 10 AM to 6 PM.